SERVICE DEPARTMENT

Our Location

Lexus of Smithtown
700 Middle Country Rd
St. James, NY 11780

Service: 631-791-5793
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Service

Why Service Your Vehicle at Lexus of Smithtown?

Staying on top of regular maintenance for your Lexus is the best way to get the most out of your vehicle. At Lexus of Smithtown, we're proud to offer a top-tier service department capable of getting you back on the road in no time. Our service department is staffed with friendly, knowledgeable technicians who have experience solving all types of vehicle problems.  

We're experts at routine maintenance and capable of more extensive repairs. Whether you need to get your oil changed, your brake pads inspected, or help with your transmission, we're happy to offer our reliable service department.

Comprehensive List of Services Offered

We provide a variety of services at Lexus of Smithtown to get your vehicle back in top condition, no matter the problem. Here are some of our most common services.  

Oil Changes: Keeping Your Engine Healthy

 Regular oil changes  are one of the best ways to keep your engine healthy. Our oil change service includes the use of premium synthetic or conventional oils specifically designed for your Lexus' engine. Our certified technicians also check to make sure your engine is properly lubricated to reduce potential wear and tear.

Brake Repairs: Ensuring Your Safety on the Road

We don't need to tell you how important your brakes are while driving. Working brakes are crucial to slowing down safely. Our service team specializes in  brake inspections and repairs  , and we're experienced with both disc and drum brakes. If you need your brake pads replaced, your rotors or calipers checked, or you need to swap parts entirely, we have you covered. We use genuine Lexus parts, ensuring your vehicle works as well as when you bought it.  

Engine Diagnostics and Performance Enhancements

Modern Lexus vehicles come with some of the best, most advanced technology in their class. Maintaining and repairing that technology requires highly trained technicians. If you're experiencing frustrating issues such as reduced fuel efficiency, weird engine sounds, or questionable warning lights, bring your vehicle to us for a comprehensive diagnostic inspection. We also offer performance enhancements so you can get the most out of your Lexus.

Cooling System Repairs: Beating the Heat

Your vehicle's air-conditioning system keeps it at the right temperature, preventing it from overheating, which can cost thousands in damages. We provide comprehensive cooling system repairs and maintenance to stop overheating, staying ahead of any possible issues before they arise. If you need a leak checked, a routine coolant replacement, or anything else related to your vehicle's cooling system, come on down to our service center, and we'll repair it for you.  

Tire Services: Selections, Repairs, and Maintenance

Tires get you where you're going, but if there's a problem with them, you'll feel it throughout the whole vehicle. We offer a variety of  tire services  to help you avoid tire problems before they get in your way. Our services include tire rotations, balancing, and repairs. And if we can't salvage your tires, we can provide full replacements. As a Lexus dealership, we offer premium tire options specifically designed for Lexus models. They're built to improve your Lexus' grip on the road, fuel efficiency, and longevity.

Belts, Hoses, and More: The Essentials for Smooth Operation

Belts and hoses might seem like small parts of your vehicle, but they play a significant role in ensuring everything runs smoothly. These parts keep larger systems, such as your alternator, power steering, and cooling system, from failing. Like any frequently used equipment, belts and hoses break down over time. Our service team will check them for you, looking for signs of wear and tear and confirming they're still in working condition. If they aren't, we can replace your old belts and hoses with genuine original equipment manufacturer parts straight from Lexus.  

The Importance of Regular Car Maintenance

Ensuring your car is regularly maintained is the best way to stop issues before they start. Routine inspections are an easy way to keep your vehicle in best condition. If your car has a problem, it's important to get it fixed early. One small issue can quickly lead to larger ones if not taken care of quickly. We're big proponents of preventive vehicle maintenance. While we're fully capable of fixing your tough issues, we'd like to save you from getting to that point in the first place.

Customer Satisfaction at Its Peak

Our dealership has been happily serving our Long Island neighbors for years. We're proud to have helped many customers find the Lexus of their dreams. Take a look at a few of our  customer testimonials  and see for yourself.

Schedule Your Service at Lexus of Smithtown Today

If you want a professional to inspect your car, need routine maintenance, or have a more severe problem, bring your vehicle to Lexus of Smithtown. Our certified technicians will be happy to serve you. Don't wait until a small issue turns into a big problem. Schedule your service today and stay on top of your vehicle's maintenance.

Meet Our Service and Parts Staff

Service and Parts Director Dan Munsinger
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631-360-3300
Service and Parts Director
Dan Munsinger
Michael Desiderio
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631-551-5021
Michael Desiderio
Service Client Care Associate Lynn Mandia
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631-360-3300
Service Client Care Associate
Lynn Mandia
Service Advisor Robert Romano
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(631) 240-0321
Service Advisor
Robert Romano
Service Appt. Coordinator Dana Slattery
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631-360-3300
Service Appt. Coordinator
Dana Slattery
Service Advisor Andrew Varela
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Service Advisor
Andrew Varela

Contact Information

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Our salesperson Robert Barron was very professional and knowledgeable. He spent a lot of time with us explaining the different models and listening to what we were looking for in a vehicle. We would highly recommend him. Great service and attention to details.

- tbuonaiuto, GOOGLE

Carlos Rivera was a wonderful salesman Knowledgeable, kind and all around great I recommend him definitely

- RoseAnn Vercillo, GOOGLE

My experience with them was amazing. Carlos and Deniece made this process very seem less. Their hospitality was amazing. I highly recommend Lexus of Smithtown.

- Damaris Torres, GOOGLE

I just purchased a certified preowned car from Lexus of Smithtown. My experience was wonderful. The salesperson, Hamza was very knowledgeable and helpful as were manager Caleb and tech associate, Jerry. Following my experience, I would recommend Lexus of Smithtown to anyone looking to purchase a...

- Mary Jiritano, GOOGLE

My experience at Smithtown Lexus was great! My new IS 350 F Sport is beautiful and drives like a dream. Gloriana was amazing! Kind, knowledgeable, and very friendly. I highly recommend purchasing your vehicle from her. The tech that went through all the options and technology was also very sweet...

- Kortney Cocchiaro, GOOGLE

Usman was very professional. He got us the car we wanted. Would definitely recommend Lexus of Smithtown

- Donato Guaglione, GOOGLE

I bought my beautiful new electric car today from Lexus of Smithtown!! Our first Lexus! I was debating between several models and car makers. We had visited several car dealers before Lexus of Smithtown. The Lexus was in my top 3 when I walked into the dealership, but after seeing the car options,...

- Rose LaRocca Fisch, GOOGLE

The whole car buying experience was great. Working with experienced sales associates that can guide you through the process makes such a difference. Much of the team has been with this company a long time. That says a lot. Employees that are treated well will in turn pass that on to customers.

- Jennifer Tedesco, GOOGLE

Shawn made my car-buying experience incredible. He was completely transparent with the numbers, with no hidden fees or last-minute changes to my payment. His persistence, honesty, and customer service were unmatched—easily the best I’ve ever experienced at a dealership. I can’t recommend...

- Ocarina Peralta, GOOGLE

Lexus of Smithtown is the best dealership to get your car. Carlos helped me out with purchasing my first Lexus and honestly made it a very smooth process. He is an amazing person to work with and I’m honestly so happy overall! I will be back to purchase more cars from Lexus of Smithtown.

- Kimberlyn David, GOOGLE

I have now had my new RX for a week now and could not be happier. Thank you so much to Shawn for a great leasing experience and doing everything to help find me exactly the car I wanted! Shawn was so patient, knowledgeable, and kind. I am so glad I came to this dealership which was highly...

- Lauren Russo, GOOGLE

Carlos from Smithtown Lexus is a good salesman. I stopped just ask him for direction end up to buying a car. i’m very happy 😃

- dariusz mierzejewski, GOOGLE

Excellent experience at Lexus of Smithtown with my new 2026 RX 350 AWD Premium Plus. Huge thanks to Gloriana and Dominique for the smooth and great service. From start to finish, everything was handled professionally and efficiently. They made the entire process easy and stress-free. Highly...

- Zillur Rahman, GOOGLE

Gloriana, the woman who sold us the car, was amazing, as was the entire staff at Smithtown Lexus. From the moment we walked in the door, they were welcoming and allowed my wife and I a chance to just look at different cars in the showroom without annoying us. When we were ready to test drive,...

- Eric Leibowitz, GOOGLE

I recently bought car from this dealership. Brother Usman provided phenomenal service. I am really appreciate brother Usman for smooth process everything. I am highly recommend this place to have your dream car.

- MD ISLAM, GOOGLE

We have been doing business with Lexus of Smithtown for 22+ years. We just got our 7th vehicle from them; a RX350h. Love it so much! Best Ever!!! Our salesman Carlos was exceptional. Very knowledgeable and understanding. Went above board to find the color we wanted and was so helpful from start to...

- Diana Court, GOOGLE

I had an excellent experience working with Sean at Lexus. As a physician with a busy schedule, I appreciated his professionalism, knowledge, and patience in helping me find the perfect car. Sean took the time to understand my needs and made the entire process seamless, respectful of my time, and...

- Hormuz, GOOGLE

Great experience from start to finish. Staff was professional, responsive, and made the process smooth and stress-free. Nicholas, our sales consultant, was attentive and kept the process straightforward. Highly recommend Lexus of Smithtown!

- Elif Kalyoncu, GOOGLE

This is my second time purchasing a vehicle at this dealership. I liked working with Nicholas the first time so when I went back to purchase my second time I requested for Nick and he was available. Thanks Nick and Dominique. You two are amazing. I love my RX350h AWD

- Kyra Smiley, GOOGLE

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- Tom Winthrop, GOOGLE

Great experience with Carlos!

- Ali, GOOGLE

Caleb is the absolute man. I went to three different dealerships, he wasnt pushy, knew the cars and got us a great deal. Get pricing from another dealership,then call smithtown and ask for Caleb. Show him the numbers and buy from him. Hands down the the best experience we've had.

- Mark Jensen, GOOGLE

couple days ago I took my Lexus UX to get serviced,,Ruben reached out to me about the great December to Remember deals tgat they had. went in to check them out, Ruben and his sales manager Caleb listened to my concerns and work out a deal that made me very comfortable,actually too comfortable like...

- phil Vanrossum, GOOGLE

Great experience with the first service of my RX350. Also, amazing help from Jerry the tech guru. He was kind, knowledgeable, patient, and simply wonderful. He carefully explained the nuances of the technology and never once made me feel as though I was foolish. Thanks Jerry, best of luck to you.

- consuelogross24, DEALERRATER

Today, 12/16/25 I had my 5K service at Lexus of Smithtown. The staff was friendly, efficient, and extremely thorough. My car was serviced in a timely manner and I was very pleased with the service from beginning to end. But the real treat was my experience with the "Tech" advisor Gerry (hopefully I...

- Consuelo Gross, GOOGLE

I just picked up my 4th RX 350..All were purchased (or leased) from Smithtown, and all experiences were fabulous BUT this one was a definite standout! While there were several wonderful people involved in the entire process, 2 people were amazing! The salesman, Fahad, managed the process like a...

- Sharon Goetchius, GOOGLE

The entire experience from beginning to end was flawless. We are a Lexus family, however, we have never had such a positive experience purchasing a car as we did with Lexus of Smithtown with Carlos as our sales representative. The entire process was stress-free. When we arrived to pick up our car,...

- Alisa Becker, GOOGLE

Excellent shopping then buying experience from start to finish.

- Ben “WhatIsInAName”, GOOGLE

Professional, transparent, kind and friendly. Had a great experience with Ethan and Caleb! Very happy with my new car!

- Christopher Damiani, GOOGLE

Our new car buying process with Lexus of Smithtown exceeded all of our expectations. It was simpler than we had expected, quick and hassle free. We had the pleasure of working with Carlos Rivero who listened intently and accommodated all of our needs. The entire team including Gerry Rivas was warm,...

- Dan Sharkey, GOOGLE

My experience was outstanding, I was looking for a particular model and inside trim. Although Nick didn’t have one in stock he notified me ASAP when one arrived. Car is beautiful, price was fair and I am very happy to have purchased from Lexus os Smithtown

- mirtha serrano, GOOGLE

Kevin Sun was the most amazing salesman I have ever worked with. He was kind, patient, honest, and most of all worked so hard to get me my dream car. The entire experience was 5 star from start to finish. The service department was also top tier. The addressed my concern and got me in immediately...

- Alayna Carrasquillo, GOOGLE

I cannot recommend Lexus of Smithtown highly enough—they completely turned around my impression after a horrible experience at another Lexus location. From the moment I walked in, my Sales Representative, Elijah Keating, was outstanding. I explained my concerns and he listened carefully,...

- Lorilee Audate, GOOGLE

Lexus of Smithtown and Frank Politi in particular introduced me to a gently used Lexus, which I purchased. Frank was knowledgeable about everything Lexus and made the process as smooth as it could possibly be. I recommend that you consider both Frank and Lexus of Smithtown if you are considering a...

- james farrell, GOOGLE

Picked up my 2026 NX 350 h a week ago. Loving it . Shawn Janusz was my salesman . He made buying a new car a very enjoyable stress free experience . As well as everyone involved in the process. I highly recommend the dealership.

- Michael Di Peri, GOOGLE

I had a great experience at Lexus of Smithtown thanks to Elijah. He made the whole process smooth, easy, and stress-free. He was kind, patient, and truly listened to what I was looking for. Elijah took the time to explain everything clearly. From start to finish, he was patient, knowledgeable, and...

- Keya Patel, GOOGLE

Gloriana and Salman the GM were beyond accommodating for our recent purchase. They were efficient and got me in and out in no time. We got the price and deal we wanted without the back and forth. We have purchased several Lexus from the other Long Island dealerships, but non come to close to...

- Zaimur Rahman, GOOGLE

We just had the most pleasant experience buying a car from Carlos Rivero at Smithtown Lexus. He was professional, kind, and incredibly knowledgeable about the car we were considering. He was patient in answering all of our questions and understanding of any concerns we had. We did not feel...

- Patrick Connolly, GOOGLE

CALEB IS THE BEST!!!! I recently bought my new 2026 Lexus TX 350 from Lexus of Smithtown, and I can honestly say that working with Caleb was the highlight of the entire experience it was like dealing with a friend. From the first time I met him walking in the parking lot when I was just stopping in...

- A B, GOOGLE

Service department person on the call just hanged up while I was talking. And she was very unprofessional and was in rush during the whole time i was in the call. Very unprofessional and frustrating!

- Rasel Rahman, GOOGLE

Beware!! Had my Lexus appraised a month ago at this store, was told they would give me a 1,000 Dollars in Equity my car had, that they would put towards my New Lexus, well come to find out, another appraised amount (through someone else) was $ 10,000 in equity because the 2021 that I have only has...

- Jason Caldeira, GOOGLE

I was hopeful that this dealership would be honest, but not the case. I leased a 2025 RX350 in October 2025. I went back a forth several time with a young girl because the person I was dealing with previously left. I was not able to get there during daylight to pick up the car. I did not see it...

- Kimberly Latini, GOOGLE
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