SERVICE DEPARTMENT

Our Location

Lexus of Smithtown
700 Middle Country Rd
St. James, NY 11780

Service: 631-791-5793
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Service

Lexus Service Center in St. James, NY

Staying current with routine maintenance is one of the best ways to support the long-term performance, comfort, and reliability of your Lexus. At Lexus of Smithtown, our Lexus service center in St. James, NY helps drivers from Smithtown, Huntington, and across Long Island take care of maintenance and repair needs with confidence.

Whether your vehicle needs an oil change, brake inspection, tire service, battery check, maintenance visit, or a more detailed diagnostic review, our service team is here to help. We work with Lexus vehicles every day and can guide you toward the service your vehicle needs based on its condition, mileage, and maintenance schedule.

Schedule Lexus Service Online

When your Lexus is due for maintenance, you can start by using our online service scheduler. Scheduling online helps you choose a time that works for your day and gives our team the information needed to prepare for your visit.

Before your appointment, you can also review our Lexus service specials to see whether current offers are available for select maintenance or repair needs. Offers may change, so checking before your visit can help you plan your service appointment more easily.

Lexus Maintenance and Repair Services

Lexus of Smithtown offers a wide range of maintenance and repair services to help keep your vehicle ready for daily driving and longer trips. Routine maintenance can help identify small concerns before they become more expensive problems, while timely repairs can help protect your vehicle’s performance and safety.

Common Lexus service needs include oil change service, brake service, tire service, battery service, and mileage-based maintenance. If you are unsure what your vehicle may need next, our maintenance schedule page can help you review general service timing.

Oil Change, Brake, Tire, and Battery Service

Oil changes help support proper engine lubrication and long-term performance. Brake service helps your vehicle maintain stopping confidence, while tire service can support ride quality, traction, and even tire wear. Battery inspections can also help reduce the risk of unexpected starting issues, especially when temperatures change across Long Island.

If your Lexus shows warning lights, unusual sounds, vibration, reduced responsiveness, or a change in how it drives, scheduling service early can help our team inspect the issue and recommend next steps.

Genuine Lexus Parts and Accessories

When your Lexus needs parts, our team can help you find components designed for your vehicle. You can visit our parts department for assistance or use our online parts order form to request Lexus parts before visiting the dealership.

Using the right parts can help support fit, function, and long-term vehicle care. Our team can also help answer questions about available accessories and replacement parts for your Lexus model.

Why Service at Lexus of Smithtown?

Lexus of Smithtown is proud to serve drivers throughout St. James, Smithtown, Huntington, and nearby Long Island communities. Our service department is here to make maintenance straightforward, whether you are visiting for a quick routine service or a more detailed repair need.

Our goal is to help you feel informed throughout the process. If you want to hear from other local drivers, you can visit our customer testimonials page before scheduling your next appointment.

Schedule Your Lexus Service Today

If your Lexus is due for maintenance or you want a technician to inspect a concern, visit Lexus of Smithtown in St. James, NY. Schedule your next appointment through our online service form or contact us if you have questions before your visit.

Frequently Asked Questions About Lexus Service in St. James, NY

How do I schedule Lexus service at Lexus of Smithtown?

You can schedule Lexus service online using the service appointment form or contact Lexus of Smithtown for assistance with your appointment.

What Lexus services are available?

Lexus of Smithtown offers routine maintenance and repair services, including oil changes, brake service, tire service, battery service, diagnostics, parts support, and mileage-based maintenance.

Can I review Lexus service specials before my appointment?

Yes. You can review current Lexus service specials online before scheduling your appointment. Offers may change throughout the year.

How do I know what maintenance my Lexus needs?

You can review the maintenance schedule online or speak with the Lexus of Smithtown service team for guidance based on your model, mileage, and vehicle condition.

Can Lexus of Smithtown help with Lexus parts?

Yes. Lexus of Smithtown has a parts department and an online parts order form for drivers who need Lexus parts or accessories.

Should I schedule service if my Lexus has a warning light?

Yes. If your Lexus shows a warning light, unusual sound, vibration, or change in performance, scheduling service can help identify the concern and determine the next step.

Where is Lexus of Smithtown located?

Lexus of Smithtown serves drivers in St. James, Smithtown, Huntington, and nearby Long Island communities.

Meet Our Service and Parts Staff

Service and Parts Director Dan Munsinger
X
631-360-3300
Service and Parts Director
Dan Munsinger
Michael Desiderio
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631-551-5021
Michael Desiderio
Service Client Care Associate Lynn Mandia
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631-360-3300
Service Client Care Associate
Lynn Mandia
Service Advisor Robert Romano
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(631) 240-0321
Service Advisor
Robert Romano
Service Appt. Coordinator Dana Slattery
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631-360-3300
Service Appt. Coordinator
Dana Slattery
Service Advisor Andrew Varela
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Service Advisor
Andrew Varela

Contact Information

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Elijah Keating was a wonderful salesman. He is very personable and made my car purchasing experience a joy. Elijah went out of his way to inform me when a vehicle was available that met my criteria. If you are ever in need of a Lexus, you will be extremely happy with Elijah’s services and the...

- Glenn Valentine, GOOGLE

Shaemus was great

- justin carpenter, GOOGLE

The entire experience was extremely positive. Usman Hanif was friendly, informative and thorough. He handled every aspect of the purchase with professionalism and efficiency. I would recommend this dealership without hesitation.

- Richard Cohen, GOOGLE

Great customer service. Sean could not have made the process any easier. He is the absolute BEST!

- George Sandas, GOOGLE

Lexus and their team is the epitome of car shopping I wish all dealerships were like. The deal was very cut, dry and smooth. Very little negotiating was required as there wasn’t really any pilfering, or mal tactics. I visited then during a holiday week, and all the staff members were patient,...

- ben mark, GOOGLE

Krista Ashdown was an exceptional partner in our purchase of a pre-owned RX-350h. She was prepared to answer any questions about the vehicle, was patient during our due diligence process and helped facilitate our trade-in and financing. On the day we closed, she had all of the paperwork prepared...

- Patrick Hashimoto, GOOGLE

My recent experience at Smithtown Lexus was outstanding. My salesperson, Carlos Rivero was truly phenomenal. He was knowledgeable, detail-oriented, and took the time to thoroughly explain every feature of the vehicles I looked at. Beyond his expertise, his kindness, patience, and genuine care made...

- Nancy Gaska, GOOGLE

Best experience you could ask for! The Connect app was giving problems that nobody could figure out. I called Smithtown Lexus. Jerry told me to come on down and he'd do his best to figure it out. I didn't buy my car from this dealership, but I should have. In the end, I don't have annoying messages...

- Eric Merckling, GOOGLE

My salesman, Ali, listened intently, has the product knowledge to showcase the Lexus vehicles accurately and with passion! I highly recommend Lexus of Smithtown!

- Jon Grodewald, GOOGLE

PURE LUXURY SERVICE ⭐️⭐️⭐️⭐️⭐️ From the Salesperson Ethan H to Tommy the Manager getting me in the best vehicle for my needs. Ethan worked the numbers to exactly where I needed to be and assisted me ALL DAY with each step! Denise (Finance Manager) completely made this deal...

- Nikki Parnell, GOOGLE

I recently purchased a Lexus 350RX from Lexus of Smithtown. Usman Hanif was my salesperson, and he was extremely knowledgeable and helpful during the entire process. I am extremely happy with the SUV, and I would highly recommend Lexus of Smithtown to anyone who is in the market for a Lexus.

- Donna Planty-Knodel, GOOGLE

If it weren't for Elijah Keating (Sales & Leasing Consultant) I would not have found & purchased my "Forever Car". I had originally called Smithtown Lexus to inquire about a Lcertified pre owned 2020 RX350. Elijah answered and kindly informed me it was just sold. He offered me other options but...

- lisa scott, GOOGLE

Mr. Usman was the epitome of professionalism throughout the process of leasing our Lexus RX350h.

- Marianne Weinfurt, GOOGLE

We went to Smithtown Lexus to look at what they had to offer. We were met by Carlos Rivero and can’t say enough about this gentleman. He took the time to explain the difference between the vehicles and their respective features. We were impressed by his ability to make sure that we were getting...

- Salvatore Cottone, GOOGLE

Absolutely fabulous service dept Rob romano is the reason I have ONLY serviced my cars at Lexus of Smithtown for decades!!! He’s always so accommodating!!!!! He go above and beyond!! Lynn mandia cashier receptionist is always so cheerful and helpful As is valet Roxana Gomez who always greets me...

- Sharon Fink, GOOGLE

Ali in all my 71 years is by far the most professional sales consultant I’ve ever had the privilege to do business with. I must ad that Tommy the sales manager delivered everything he promised and more. Truly a great buying experience from the moment I walked in the door. Leaving now with my new...

- Jeff Ballen, GOOGLE

Krista was fantastic, super professional, attentive, and made the entire car buying process smooth and stress free from test drive to delivery. Tyler, the tech specialist, was also excellent and took the time to answer every single question I had about the vehicle. Everything went seamlessly, and...

- Michael McGuinness, GOOGLE

Hamza was outstanding with his product knowledge and professionalism. He took the time to explain everything went over the features of the car and there were no surprises. No hidden fees, no overcharges for registration and title no over charges for a silly documentation fee. Everything was clear,...

- John deasy, GOOGLE

I just want to say that Usman Haniff and Caleb the manager was excellent salesmanship . No pressure if selling the car but went out of their way to get me the best deal that works for me . Very straight forward and trust worthy . I want to thank both of them everything . 👍🙏

- Sangeeta Sanghvi India, GOOGLE

I have purchased two cars from Lexus of Smithtown and am already planning my third. That says everything about the kind of experience this dealership delivers. The General Manager, Mr. Salman, is outstanding -- genuinely one of the best dealership managers I have encountered, professional,...

- Sal Sayed, GOOGLE

I had a very pleasant experience shopping for a vehicle with Hamza K. Thank you for your time and assistance!!

- Minju Oh, GOOGLE

We had an excellent experience from start to finish with Krista at Smithtown Lexus. Krista, Phil and Tom were knowledgeable, professional, and never made us feel pressured. They answered all our questions, made the process easy, and helped us find the right vehicle for our needs. We highly...

- Diane Venturini, GOOGLE

I had recently leased the Lexus RX350 from Lexus of Smithtown. I am thrilled with my new vehicle. A huge thank you for Krista Ashdown for her patience during this whole process. Krista is very friendly and she has a keen understanding of the customer needs and consistently deliver creative...

- Connie Nelson, GOOGLE

I contacted this dealership on a whim after a deal fell apart at another location. I somehow got lucky enough to get Krista on the phone and explained my situation to her. I assumed I wouldn’t hear anything from them, but Krista went out of her way to find a car for me and have it delivered in...

- Samantha Carlin, GOOGLE

I find the the sales staff were open and straight forward with my concerns and questions. I appreciate the way I was addressed.

- livingstone major, GOOGLE

Andre made the whole process of getting my Lexus NX smooth and completely stress-free. He was easy to work with from start to finish. I absolutely love my new Lexus and I highly recommend Andre at Lexus in Smithtown!

- Hannah Fila, GOOGLE

Great experience no stress. Fahad was very professional and helpful.

- omar folkes, GOOGLE

Outstanding customer service from Krista. Very thorough, knowledgeable, professional, and friendly. Made the experience a dream and the TX350 we leased is a fantastic drive of luxury, performance, and comfort. Would return to Lexus in the future for my next ride. The dealership is honest and...

- Anthony Biamonte, GOOGLE

Krista made the entire car buying experience smooth and stress free.She was professional, knowledgeable and helpful start to finish

- Gina morgan, GOOGLE

Had an excellent experience working with Kevin Sun at Lexus of Smithtown for the purchase of a 2026 Lexus TX. Kevin was professional, efficient, and ensured that the delivery and paperwork process was smooth and entirely hassle-free. Five-star service all around—highly recommend asking for Kevin...

- Jay Chen, GOOGLE

Krista Ashdown was a pleasure to work with. The process was quick and smooth. Definitely recommend her if you’re looking to lease/finance your vehicle.

- Melba Martinez, GOOGLE

Outstanding experience at Smithtown Lexus. Love the New Lexus NX, Thank You Usman and the entire Lexus staff .

- Warren Katilus, GOOGLE

Everyone was amazing great customer service

- Salon Echelon, GOOGLE

Usman was very helpful with my recent car purchase. He explained all the car features and options clearly and wanted to ensure I was happy with my vehicle choice.

- Tom S, GOOGLE

I had an excellent experience purchasing my car at Lexus thanks to Kevin Sun. He was professional, honest, and genuinely helpful throughout the entire process. There was never any pressure, and he took the time to clearly explain the different vehicle options, pricing, financing, and trade-in...

- bo huang, GOOGLE

I had an amazing experience at this Lexus dealership. My sales consultant, Kevin Sun, is the best dealer I’ve ever worked with. The whole process was smooth, fast, and stress-free. I traded in my old car and drove home with my new car on the same day. Everything was handled very efficiently, and...

- La Nika, GOOGLE

Just leased my first Lexus and I love it. The car was ordered to my specifications and everyone I dealt with was friendly, helpful and professional. My sales experiences with both Mike and Usman were excellent. Thank you!

- Crow T. Robot, GOOGLE

I recently bought a GX 550 I can’t tell you what an amazing experience I had. I had the pleasure of working with one of there senior managers. His name was Tommy. He update me whole way through the process of the build. Adds a nice touch of not just selling me a car he made me feel special...

- BILLY BOY, GOOGLE

I had an excellent experience working with Usman while purchasing my Lexus GX 550. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. I also want to thank the great management team at Smithtown. . . Thanks Tom! Usman kept me informed every step of the...

- Felice Susino, GOOGLE

I had an outstanding experience at Lexus of Smithtown thanks to the impeccable service from Krista, Denise, and Jerry. From start to finish, they were professional, knowledgeable, patient, and genuinely committed to making the entire process smooth and stress-free. Krista went above and beyond to...

- Cathy Quinn, GOOGLE

Usman was great as was the whole team at Smithtown Lexus

- Milly Zager, GOOGLE

Excellent sales person FARHAD. Great prices. I have bought 2 lexus from them in less than one year.

- Robin Cyrus, GOOGLE

Everyone from start to finish was extremely courteous and helpful. My purchase was done with ease and no stress. Before I left with my new vehicle, they went over everything from front to back. I highly recommend Lexus of Smithtown. Fahad, Denise & Gerry were exceptional.

- laura lombardi, GOOGLE

Staff profiles people.

- D Will, GOOGLE
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