PARTS DEPARTMENT

Our Location

Lexus of Smithtown
700 Middle Country Rd
St. James, NY 11780

Parts: 631-938-7015
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Parts

Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Meet Our Parts Staff

Parts Manager Marc Bacher
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631-360-3300
Parts Manager
Marc Bacher

Contact Information

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We had an excellent experience from start to finish with Krista at Smithtown Lexus. Krista, Phil and Tom were knowledgeable, professional, and never made us feel pressured. They answered all our questions, made the process easy, and helped us find the right vehicle for our needs. We highly...

- Diane Venturini, GOOGLE

I had recently leased the Lexus RX350 from Lexus of Smithtown. I am thrilled with my new vehicle. A huge thank you for Krista Ashdown for her patience during this whole process. Krista is very friendly and she has a keen understanding of the customer needs and consistently deliver creative...

- Connie Nelson, GOOGLE

I contacted this dealership on a whim after a deal fell apart at another location. I somehow got lucky enough to get Krista on the phone and explained my situation to her. I assumed I wouldn’t hear anything from them, but Krista went out of her way to find a car for me and have it delivered in...

- Samantha Carlin, GOOGLE

I find the the sales staff were open and straight forward with my concerns and questions. I appreciate the way I was addressed.

- livingstone major, GOOGLE

Andre made the whole process of getting my Lexus NX smooth and completely stress-free. He was easy to work with from start to finish. I absolutely love my new Lexus and I highly recommend Andre at Lexus in Smithtown!

- Hannah Fila, GOOGLE

Great experience no stress. Fahad was very professional and helpful.

- omar folkes, GOOGLE

Outstanding customer service from Krista. Very thorough, knowledgeable, professional, and friendly. Made the experience a dream and the TX350 we leased is a fantastic drive of luxury, performance, and comfort. Would return to Lexus in the future for my next ride. The dealership is honest and...

- Anthony Biamonte, GOOGLE

Krista made the entire car buying experience smooth and stress free.She was professional, knowledgeable and helpful start to finish

- Gina morgan, GOOGLE

Had an excellent experience working with Kevin Sun at Lexus of Smithtown for the purchase of a 2026 Lexus TX. Kevin was professional, efficient, and ensured that the delivery and paperwork process was smooth and entirely hassle-free. Five-star service all around—highly recommend asking for Kevin...

- Jay Chen, GOOGLE

Krista Ashdown was a pleasure to work with. The process was quick and smooth. Definitely recommend her if you’re looking to lease/finance your vehicle.

- Melba Martinez, GOOGLE

Outstanding experience at Smithtown Lexus. Love the New Lexus NX, Thank You Usman and the entire Lexus staff .

- Warren Katilus, GOOGLE

Everyone was amazing great customer service

- Salon Echelon, GOOGLE

Usman was very helpful with my recent car purchase. He explained all the car features and options clearly and wanted to ensure I was happy with my vehicle choice.

- Tom S, GOOGLE

I had an excellent experience purchasing my car at Lexus thanks to Kevin Sun. He was professional, honest, and genuinely helpful throughout the entire process. There was never any pressure, and he took the time to clearly explain the different vehicle options, pricing, financing, and trade-in...

- bo huang, GOOGLE

I had an amazing experience at this Lexus dealership. My sales consultant, Kevin Sun, is the best dealer I’ve ever worked with. The whole process was smooth, fast, and stress-free. I traded in my old car and drove home with my new car on the same day. Everything was handled very efficiently, and...

- La Nika, GOOGLE

Just leased my first Lexus and I love it. The car was ordered to my specifications and everyone I dealt with was friendly, helpful and professional. My sales experiences with both Mike and Usman were excellent. Thank you!

- Crow T. Robot, GOOGLE

I recently bought a GX 550 I can’t tell you what an amazing experience I had. I had the pleasure of working with one of there senior managers. His name was Tommy. He update me whole way through the process of the build. Adds a nice touch of not just selling me a car he made me feel special...

- BILLY BOY, GOOGLE

I had an excellent experience working with Usman while purchasing my Lexus GX 550. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. I also want to thank the great management team at Smithtown. . . Thanks Tom! Usman kept me informed every step of the...

- Felice Susino, GOOGLE

I had an outstanding experience at Lexus of Smithtown thanks to the impeccable service from Krista, Denise, and Jerry. From start to finish, they were professional, knowledgeable, patient, and genuinely committed to making the entire process smooth and stress-free. Krista went above and beyond to...

- Cathy Quinn, GOOGLE

Usman was great as was the whole team at Smithtown Lexus

- Milly Zager, GOOGLE

Excellent sales person FARHAD. Great prices. I have bought 2 lexus from them in less than one year.

- Robin Cyrus, GOOGLE

Everyone from start to finish was extremely courteous and helpful. My purchase was done with ease and no stress. Before I left with my new vehicle, they went over everything from front to back. I highly recommend Lexus of Smithtown. Fahad, Denise & Gerry were exceptional.

- laura lombardi, GOOGLE

I’ve been using this dealership for years and most recently had an issue with some missing clips and damage to my car. Dan, Robert and their team went above and beyond in helping me resolve the issue and fix the car. Highly recommended this dealership.

- brian mazzotta, GOOGLE

Please ..if you hesitating about your next car do ourself a favor…..GO SEE KRISTA AT SMITHTOWN LEXUS. She guided me through all my concerns about getting a car that is a perfect fit for my lifestyle. She made the whole lease transfer seamless and easy. I am LOVING my new NX. It’s perfect for...

- Beverly Schmidt, GOOGLE

Krista at Lexus made the entire car-buying experience smooth, stress-free, and actually enjoyable. She was knowledgeable, patient, and never pushy — she truly listened to what we wanted and helped us find the perfect vehicle. Her professionalism, honesty, and attention to detail really stood out...

- lori mendola, GOOGLE

I recently bought a brand new 2026 Lexus RX350 AWD Hybrid at Lexus of Smithtown. The car is beautiful and has every feature you could want. Everyone who I dealt with couldn’t have been nicer. Carlos was my salesman. He was very knowledgeable about the car. He explained everything in detail....

- teacherman5555, GOOGLE

My wife and I walked into Lexus curious about the RX450h+, and we wound up leaving with a new car purchase. Usman was very helpful in explaining the options available to us, and the dealership offered us a very fair trade-in value for our RAV4. Everything was straight forward, and we picked up our...

- Keith Elkin, GOOGLE

I had an amazing experience at Lexus of Smithtown. Tommy and Carlos were both wonderful to work with. They helped me get my car very quickly and made the entire process smooth and stress-free. They were straightforward, transparent, and very kind throughout everything. I also really appreciated...

- Grace Vallejo, GOOGLE

Krista was my sales person whose kindness, Patience-and professionalism helped me choose the right Lexus for my needs. Tom, Denise, and Jerry were also very helpful and patient with All of my Questions and concerns. Thanks everyone for a great experience at Lexus of Smithtown. Maureen F.

- Maureen Flowers (MoMo), GOOGLE

I absolutely LOVE this team at Lexus of Smithtown. Our family has purchased four vehicles in the last 3 years , and every single experience has been smooth, effortless, and genuinely enjoyable. This team doesn't just meet expectations....they go above and beyond every time. Denise is incredibly...

- Jack Cutrone, GOOGLE

Had a wonderful experience at Lexus of Smithtown. Carlos was absolutely great. Extremely knowledgeable and pleasant. He went above and beyond and I left with exactly what I wanted. I highly recommend him. Denise in financing was great as well. Very smooth transaction. Thank you Lexus of Smithtown.

- Erica Boehringer, GOOGLE

Krista was absolutely amazing start to finish highly recommend her and the smithtown location staff !!!

- Samantha Elmendorf, GOOGLE

Experience was great! Usman was very informative and stayed in touch thru out the whole process. I love my is350 F sport! My first Lexus! Very happy

- PAMELA KAYEL, GOOGLE

Krista was an amazing salesperson! Her attention to detail was a ten…….Krista’s professionalism getting us into our very first Lexus was seamless! We would recommend Lexus of Smithtown & Krista highly. It was a pleasure meeting & working with her. Thank you Lexus!

- Diane Miqueli, GOOGLE

We had a wonderful experience at Lexus of Smithtown! We worked with Krista who was just great. She answered all our questions and was very knowledgeable. I highly recommend Krista and Lexus of Smithtown.

- Jane Zschack, GOOGLE

Gloriana assisted in helping me get the perfect lease for my mom. She was very friendly and knowledgeable and worked extra hard to make sure we were 100% satisfied. Would highly recommend her for anyone looking to get into a new Lexus.

- Cristhian Cervantes, GOOGLE

Thank you, Lexus of Smithtown, for an excellent experience in leasing my car! Krista Ashdown was exceptionally knowledgeable, professional, and tremendously helpful. An outstanding sales associate, and a smooth, easy process. Five enthusiastic stars!

- Jennifer Giugliano, GOOGLE

I am thoroughly enjoying my 2026 UX Lexus. KRISTA ASHDOWN (our sales representative at Lexus dealership of Smithtown) was explicit about the workings of the Lexus. She was very professional and personable as she discussed all aspects of purchasing the vehicle. I was nervous about driving the...

- Donna Gorelick, GOOGLE

Carlos patiently walked me through the final steps in purchasing my new NX350 Lexus. He facilitated a conversation with my auto insurance co. and made sure all was in check. He made sure my questions were all answered and offered to assist me in any future calls. Carlos really made a potential...

- Barbara Christensen, GOOGLE

Krista Ashdown is my sales lady and did a fabulous and perfect job. Thank you so much my ES 350 is perfect and I love it.

- Fran Casey, GOOGLE

I had a great experience here! Krista was so helpful and patient with me throughout the entire process. I intend on staying with Lexus for the foreseeable future, highly recommend 🙂!

- Ashley Mccormack, GOOGLE

Very professional dealership .

- ALAN Becker, GOOGLE

Krista Ashdown was our salesperson, and she is truly the best at making a deal happen. She went above and beyond to ensure everything was handled smoothly, and I would highly recommend her to anyone looking for a great experience.

- Nayyer Fastnet, GOOGLE

Staff profiles people.

- D Will, GOOGLE
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