PARTS DEPARTMENT

“ ” Our salesperson Robert Barron was very professional and knowledgeable. He spent a lot of time with us explaining the different models and listening to what we were looking for in a vehicle. We would highly recommend him. Great service and attention to details.

“ ” Carlos Rivera was a wonderful salesman Knowledgeable, kind and all around great I recommend him definitely

“ ” My experience with them was amazing. Carlos and Deniece made this process very seem less. Their hospitality was amazing. I highly recommend Lexus of Smithtown.

“ ” I just purchased a certified preowned car from Lexus of Smithtown. My experience was wonderful. The salesperson, Hamza was very knowledgeable and helpful as were manager Caleb and tech associate, Jerry. Following my experience, I would recommend Lexus of Smithtown to anyone looking to purchase a...

“ ” My experience at Smithtown Lexus was great! My new IS 350 F Sport is beautiful and drives like a dream. Gloriana was amazing! Kind, knowledgeable, and very friendly. I highly recommend purchasing your vehicle from her. The tech that went through all the options and technology was also very sweet...

“ ” Usman was very professional. He got us the car we wanted. Would definitely recommend Lexus of Smithtown

“ ” I bought my beautiful new electric car today from Lexus of Smithtown!! Our first Lexus! I was debating between several models and car makers. We had visited several car dealers before Lexus of Smithtown. The Lexus was in my top 3 when I walked into the dealership, but after seeing the car options,...

“ ” The whole car buying experience was great. Working with experienced sales associates that can guide you through the process makes such a difference. Much of the team has been with this company a long time. That says a lot. Employees that are treated well will in turn pass that on to customers.

“ ” Shawn made my car-buying experience incredible. He was completely transparent with the numbers, with no hidden fees or last-minute changes to my payment. His persistence, honesty, and customer service were unmatched—easily the best I’ve ever experienced at a dealership. I can’t recommend...

“ ” Lexus of Smithtown is the best dealership to get your car. Carlos helped me out with purchasing my first Lexus and honestly made it a very smooth process. He is an amazing person to work with and I’m honestly so happy overall! I will be back to purchase more cars from Lexus of Smithtown.

“ ” I have now had my new RX for a week now and could not be happier. Thank you so much to Shawn for a great leasing experience and doing everything to help find me exactly the car I wanted! Shawn was so patient, knowledgeable, and kind. I am so glad I came to this dealership which was highly...

“ ” Carlos from Smithtown Lexus is a good salesman. I stopped just ask him for direction end up to buying a car. i’m very happy 😃

“ ” Excellent experience at Lexus of Smithtown with my new 2026 RX 350 AWD Premium Plus. Huge thanks to Gloriana and Dominique for the smooth and great service. From start to finish, everything was handled professionally and efficiently. They made the entire process easy and stress-free. Highly...

“ ” Gloriana, the woman who sold us the car, was amazing, as was the entire staff at Smithtown Lexus. From the moment we walked in the door, they were welcoming and allowed my wife and I a chance to just look at different cars in the showroom without annoying us. When we were ready to test drive,...

“ ” I recently bought car from this dealership. Brother Usman provided phenomenal service. I am really appreciate brother Usman for smooth process everything. I am highly recommend this place to have your dream car.

“ ” We have been doing business with Lexus of Smithtown for 22+ years. We just got our 7th vehicle from them; a RX350h. Love it so much! Best Ever!!! Our salesman Carlos was exceptional. Very knowledgeable and understanding. Went above board to find the color we wanted and was so helpful from start to...

“ ” I had an excellent experience working with Sean at Lexus. As a physician with a busy schedule, I appreciated his professionalism, knowledge, and patience in helping me find the perfect car. Sean took the time to understand my needs and made the entire process seamless, respectful of my time, and...

“ ” Great experience from start to finish. Staff was professional, responsive, and made the process smooth and stress-free. Nicholas, our sales consultant, was attentive and kept the process straightforward. Highly recommend Lexus of Smithtown!

“ ” This is my second time purchasing a vehicle at this dealership. I liked working with Nicholas the first time so when I went back to purchase my second time I requested for Nick and he was available. Thanks Nick and Dominique. You two are amazing. I love my RX350h AWD

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“ ” Great experience with Carlos!

“ ” Caleb is the absolute man. I went to three different dealerships, he wasnt pushy, knew the cars and got us a great deal. Get pricing from another dealership,then call smithtown and ask for Caleb. Show him the numbers and buy from him. Hands down the the best experience we've had.

“ ” couple days ago I took my Lexus UX to get serviced,,Ruben reached out to me about the great December to Remember deals tgat they had. went in to check them out, Ruben and his sales manager Caleb listened to my concerns and work out a deal that made me very comfortable,actually too comfortable like...

“ ” Great experience with the first service of my RX350. Also, amazing help from Jerry the tech guru. He was kind, knowledgeable, patient, and simply wonderful. He carefully explained the nuances of the technology and never once made me feel as though I was foolish. Thanks Jerry, best of luck to you.

“ ” Today, 12/16/25 I had my 5K service at Lexus of Smithtown. The staff was friendly, efficient, and extremely thorough. My car was serviced in a timely manner and I was very pleased with the service from beginning to end. But the real treat was my experience with the "Tech" advisor Gerry (hopefully I...

“ ” I just picked up my 4th RX 350..All were purchased (or leased) from Smithtown, and all experiences were fabulous BUT this one was a definite standout! While there were several wonderful people involved in the entire process, 2 people were amazing! The salesman, Fahad, managed the process like a...

“ ” The entire experience from beginning to end was flawless. We are a Lexus family, however, we have never had such a positive experience purchasing a car as we did with Lexus of Smithtown with Carlos as our sales representative. The entire process was stress-free. When we arrived to pick up our car,...

“ ” Excellent shopping then buying experience from start to finish.

“ ” Professional, transparent, kind and friendly. Had a great experience with Ethan and Caleb! Very happy with my new car!

“ ” Our new car buying process with Lexus of Smithtown exceeded all of our expectations. It was simpler than we had expected, quick and hassle free. We had the pleasure of working with Carlos Rivero who listened intently and accommodated all of our needs. The entire team including Gerry Rivas was warm,...

“ ” My experience was outstanding, I was looking for a particular model and inside trim. Although Nick didn’t have one in stock he notified me ASAP when one arrived. Car is beautiful, price was fair and I am very happy to have purchased from Lexus os Smithtown

“ ” Kevin Sun was the most amazing salesman I have ever worked with. He was kind, patient, honest, and most of all worked so hard to get me my dream car. The entire experience was 5 star from start to finish. The service department was also top tier. The addressed my concern and got me in immediately...

“ ” I cannot recommend Lexus of Smithtown highly enough—they completely turned around my impression after a horrible experience at another Lexus location. From the moment I walked in, my Sales Representative, Elijah Keating, was outstanding. I explained my concerns and he listened carefully,...

“ ” Lexus of Smithtown and Frank Politi in particular introduced me to a gently used Lexus, which I purchased. Frank was knowledgeable about everything Lexus and made the process as smooth as it could possibly be. I recommend that you consider both Frank and Lexus of Smithtown if you are considering a...

“ ” Picked up my 2026 NX 350 h a week ago. Loving it . Shawn Janusz was my salesman . He made buying a new car a very enjoyable stress free experience . As well as everyone involved in the process. I highly recommend the dealership.

“ ” I had a great experience at Lexus of Smithtown thanks to Elijah. He made the whole process smooth, easy, and stress-free. He was kind, patient, and truly listened to what I was looking for. Elijah took the time to explain everything clearly. From start to finish, he was patient, knowledgeable, and...

“ ” Gloriana and Salman the GM were beyond accommodating for our recent purchase. They were efficient and got me in and out in no time. We got the price and deal we wanted without the back and forth. We have purchased several Lexus from the other Long Island dealerships, but non come to close to...

“ ” We just had the most pleasant experience buying a car from Carlos Rivero at Smithtown Lexus. He was professional, kind, and incredibly knowledgeable about the car we were considering. He was patient in answering all of our questions and understanding of any concerns we had. We did not feel...

“ ” CALEB IS THE BEST!!!! I recently bought my new 2026 Lexus TX 350 from Lexus of Smithtown, and I can honestly say that working with Caleb was the highlight of the entire experience it was like dealing with a friend. From the first time I met him walking in the parking lot when I was just stopping in...

“ ” Service department person on the call just hanged up while I was talking. And she was very unprofessional and was in rush during the whole time i was in the call. Very unprofessional and frustrating!

“ ” Beware!! Had my Lexus appraised a month ago at this store, was told they would give me a 1,000 Dollars in Equity my car had, that they would put towards my New Lexus, well come to find out, another appraised amount (through someone else) was $ 10,000 in equity because the 2021 that I have only has...

“ ” I was hopeful that this dealership would be honest, but not the case. I leased a 2025 RX350 in October 2025. I went back a forth several time with a young girl because the person I was dealing with previously left. I was not able to get there during daylight to pick up the car. I did not see it...