Online Finance Tools at Lexus of Smithtown in St. James, NY
Testimonials
“ I had recently leased the Lexus RX350 from Lexus of Smithtown. I am thrilled with my new vehicle. A huge thank you for Krista Ashdown for her patience during this whole process. Krista is very friendly and she has a keen understanding of the customer needs and consistently deliver creative solutions that enhanced the customer experience. The staff at Lexus of Smithtown were professional and attentive to my needs. Carlos, Jerry , Phil, Mr Umar made the entire process smooth. I highly recommend Lexus of Smithtown to anyone looking for a seamless car buying experience. Thank you. ”
“ I contacted this dealership on a whim after a deal fell apart at another location. I somehow got lucky enough to get Krista on the phone and explained my situation to her. I assumed I wouldn’t hear anything from them, but Krista went out of her way to find a car for me and have it delivered in the time frame that I needed. She was incredibly patient and kind going through the paperwork process with me. A huge thank you to her and the whole team for making a process that is notoriously difficult be so seamless. ”
“ I find the the sales staff were open and straight forward with my concerns and questions. I appreciate the way I was addressed. ”
“ Andre made the whole process of getting my Lexus NX smooth and completely stress-free. He was easy to work with from start to finish. I absolutely love my new Lexus and I highly recommend Andre at Lexus in Smithtown! ”
“ Great experience no stress. Fahad was very professional and helpful. ”
“ Outstanding customer service from Krista. Very thorough, knowledgeable, professional, and friendly. Made the experience a dream and the TX350 we leased is a fantastic drive of luxury, performance, and comfort. Would return to Lexus in the future for my next ride. The dealership is honest and welcoming. All in all, I highly recommend Lexus of Smithtown. ”
“ Krista made the entire car buying experience smooth and stress free.She was professional, knowledgeable and helpful start to finish ”
“ Had an excellent experience working with Kevin Sun at Lexus of Smithtown for the purchase of a 2026 Lexus TX. Kevin was professional, efficient, and ensured that the delivery and paperwork process was smooth and entirely hassle-free. Five-star service all around—highly recommend asking for Kevin if you're looking for a seamless car-buying experience! ”
“ Krista Ashdown was a pleasure to work with. The process was quick and smooth. Definitely recommend her if you’re looking to lease/finance your vehicle. ”
“ Outstanding experience at Smithtown Lexus. Love the New Lexus NX, Thank You Usman and the entire Lexus staff . ”
“ Everyone was amazing great customer service ”
“ Usman was very helpful with my recent car purchase. He explained all the car features and options clearly and wanted to ensure I was happy with my vehicle choice. ”
“ I had an excellent experience purchasing my car at Lexus thanks to Kevin Sun. He was professional, honest, and genuinely helpful throughout the entire process. There was never any pressure, and he took the time to clearly explain the different vehicle options, pricing, financing, and trade-in details. Kevin was always responsive, patient, and worked hard to help me get the best possible deal. Buying a car can often feel stressful, but he made the experience smooth and comfortable from start to finish. You can truly tell that he cares about his customers and wants them to find the right car, not just make a sale. If you’re looking to buy a Lexus, I highly recommend Kevin Sun. Professional, trustworthy, and a pleasure to work with. ”
“ I had an amazing experience at this Lexus dealership. My sales consultant, Kevin Sun, is the best dealer I’ve ever worked with. The whole process was smooth, fast, and stress-free. I traded in my old car and drove home with my new car on the same day. Everything was handled very efficiently, and Kevin was extremely helpful throughout the entire process. Highly recommend Kevin and this dealership if you are looking for a professional and easy car-buying experience! ”
“ Just leased my first Lexus and I love it. The car was ordered to my specifications and everyone I dealt with was friendly, helpful and professional. My sales experiences with both Mike and Usman were excellent. Thank you! ”
“ I recently bought a GX 550 I can’t tell you what an amazing experience I had. I had the pleasure of working with one of there senior managers. His name was Tommy. He update me whole way through the process of the build. Adds a nice touch of not just selling me a car he made me feel special through out the process. No pressure no games just a straight up good guy. Thank you Tommy ”
“ I had an excellent experience working with Usman while purchasing my Lexus GX 550. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. I also want to thank the great management team at Smithtown. . . Thanks Tom! Usman kept me informed every step of the way and truly provided outstanding customer service. I highly recommend asking for him to purchase your new Lexus. Thank you again for a great experience! ”
“ I had an outstanding experience at Lexus of Smithtown thanks to the impeccable service from Krista, Denise, and Jerry. From start to finish, they were professional, knowledgeable, patient, and genuinely committed to making the entire process smooth and stress-free. Krista went above and beyond to make sure every detail was handled perfectly, Denise was incredibly knowledgeable with the financials and so organized, and Jerry made the technical aspect of the car an easy experience because he’s so patient and friendly. Their teamwork, transparency, and attention to customer satisfaction truly set this dealership apart. Buying a car can often feel overwhelming, but this team truly made it enjoyable and seamless. I highly recommend Lexus of Smithtown to anyone looking for exceptional customer service and a first-class experience! ”
“ Usman was great as was the whole team at Smithtown Lexus ”
“ Excellent sales person FARHAD. Great prices. I have bought 2 lexus from them in less than one year. ”
“ Everyone from start to finish was extremely courteous and helpful. My purchase was done with ease and no stress. Before I left with my new vehicle, they went over everything from front to back. I highly recommend Lexus of Smithtown. Fahad, Denise & Gerry were exceptional. ”
“ I’ve been using this dealership for years and most recently had an issue with some missing clips and damage to my car. Dan, Robert and their team went above and beyond in helping me resolve the issue and fix the car. Highly recommended this dealership. ”
“ Please ..if you hesitating about your next car do ourself a favor…..GO SEE KRISTA AT SMITHTOWN LEXUS. She guided me through all my concerns about getting a car that is a perfect fit for my lifestyle. She made the whole lease transfer seamless and easy. I am LOVING my new NX. It’s perfect for me. Can’t thank Krista (and the Lexus team…including Mike) enough. I am driving with a smile….. ”
“ Krista at Lexus made the entire car-buying experience smooth, stress-free, and actually enjoyable. She was knowledgeable, patient, and never pushy — she truly listened to what we wanted and helped us find the perfect vehicle. Her professionalism, honesty, and attention to detail really stood out from start to finish. If you’re looking for someone who genuinely cares about her customers and goes above and beyond, I highly recommend Krista. Lexus is lucky to have her on their team! ”
“ I recently bought a brand new 2026 Lexus RX350 AWD Hybrid at Lexus of Smithtown. The car is beautiful and has every feature you could want. Everyone who I dealt with couldn’t have been nicer. Carlos was my salesman. He was very knowledgeable about the car. He explained everything in detail. Carlos along with Tommy the sales manager and Denise the finance manager helped to work out a deal to purchase the car. When we went to pick up the car Carlos was there to greet us and introduced us to Jerry the tech wizard. Jerry showed us how to work all the high tech on the car. It was a great car buying experience. ”
“ My wife and I walked into Lexus curious about the RX450h+, and we wound up leaving with a new car purchase. Usman was very helpful in explaining the options available to us, and the dealership offered us a very fair trade-in value for our RAV4. Everything was straight forward, and we picked up our new car three days later. It's been a few weeks and we couldn't be happier with our purchase. ”
“ I had an amazing experience at Lexus of Smithtown. Tommy and Carlos were both wonderful to work with. They helped me get my car very quickly and made the entire process smooth and stress-free. They were straightforward, transparent, and very kind throughout everything. I also really appreciated that Carlos checked in with me after I received my car, which showed great customer service. I highly recommend Lexus of Smithtown and am so happy with my experience. ”
“ Krista was my sales person whose kindness, Patience-and professionalism helped me choose the right Lexus for my needs. Tom, Denise, and Jerry were also very helpful and patient with All of my Questions and concerns. Thanks everyone for a great experience at Lexus of Smithtown. Maureen F. ”
“ I absolutely LOVE this team at Lexus of Smithtown. Our family has purchased four vehicles in the last 3 years , and every single experience has been smooth, effortless, and genuinely enjoyable. This team doesn't just meet expectations....they go above and beyond every time. Denise is incredibly kind and helpful, she looks for ways to save money - without even asking. I appreciate the effort to save money! Tommy, The Manager (the best this dealership ever had, even though he’s a NJ Devils fan), never misses a moment to connect and chat. His energy elevates the entire experience and makes each visit feel like a VIP delivery. And I saved Krista for last because she's in her own lane! She rolls out the red carpet every time! She's funny, detail-oriented, genuinely caring, and she just gets my bougie style; helping me pick out interior colors that fit the classy look I aim for. Out of our four current Lexus’s, she's personally helped us get three, and I won't go to anyone else. If you’re in the market for a luxury vehicle, I cannot recommend the team at Lexus of Smithtown enough! ”
“ Had a wonderful experience at Lexus of Smithtown. Carlos was absolutely great. Extremely knowledgeable and pleasant. He went above and beyond and I left with exactly what I wanted. I highly recommend him. Denise in financing was great as well. Very smooth transaction. Thank you Lexus of Smithtown. ”
“ Krista was absolutely amazing start to finish highly recommend her and the smithtown location staff !!! ”
“ Experience was great! Usman was very informative and stayed in touch thru out the whole process. I love my is350 F sport! My first Lexus! Very happy ”
“ Krista was an amazing salesperson! Her attention to detail was a ten…….Krista’s professionalism getting us into our very first Lexus was seamless! We would recommend Lexus of Smithtown & Krista highly. It was a pleasure meeting & working with her. Thank you Lexus! ”
“ We had a wonderful experience at Lexus of Smithtown! We worked with Krista who was just great. She answered all our questions and was very knowledgeable. I highly recommend Krista and Lexus of Smithtown. ”
“ Gloriana assisted in helping me get the perfect lease for my mom. She was very friendly and knowledgeable and worked extra hard to make sure we were 100% satisfied. Would highly recommend her for anyone looking to get into a new Lexus. ”
“ Thank you, Lexus of Smithtown, for an excellent experience in leasing my car! Krista Ashdown was exceptionally knowledgeable, professional, and tremendously helpful. An outstanding sales associate, and a smooth, easy process. Five enthusiastic stars! ”
“ I am thoroughly enjoying my 2026 UX Lexus. KRISTA ASHDOWN (our sales representative at Lexus dealership of Smithtown) was explicit about the workings of the Lexus. She was very professional and personable as she discussed all aspects of purchasing the vehicle. I was nervous about driving the automobile out of the dealership. Krista was supportive and encouraging. I am now very comfortable driving my new vehicle and have shared my experiences at the Lexus dealership with family and friends. ”
“ Carlos patiently walked me through the final steps in purchasing my new NX350 Lexus. He facilitated a conversation with my auto insurance co. and made sure all was in check. He made sure my questions were all answered and offered to assist me in any future calls. Carlos really made a potential stressful experience smooth. I would recommend using Carlos to any prospective buyer. ”
“ Krista Ashdown is my sales lady and did a fabulous and perfect job. Thank you so much my ES 350 is perfect and I love it. ”
“ I had a great experience here! Krista was so helpful and patient with me throughout the entire process. I intend on staying with Lexus for the foreseeable future, highly recommend 🙂! ”
“ Very professional dealership . ”
“ Krista Ashdown was our salesperson, and she is truly the best at making a deal happen. She went above and beyond to ensure everything was handled smoothly, and I would highly recommend her to anyone looking for a great experience. ”
“ Staff profiles people. ”
“ We had an excellent experience from start to finish with Krista at Smithtown Lexus. Krista, Phil and Tom were knowledgeable, professional, and never made us feel pressured. They answered all our questions, made the process easy, and helped us find the right vehicle for our needs. We highly recommend this dealership and would gladly do business with them again. On a side note ~ Tom R kept in touch with us for two years updating us on the market as I wanted to get out of our prior lease early. Was unhappy with my previous dealer ~ thank you Tom for navigating us !!! ”