Lexus of Smithtown Call Us
Lexus of Smithtown Get Directions
SALES: 631-791-5780 SERVICE: 631-791-5793 PARTS: 631-938-7015 700 Middle Country Rd St. James, NY 11780
Sales: 631-791-5780
Service: 631-791-5793
Parts: 631-938-7015
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Lexus Service Center near Huntington, NY

Lexus Service Center near Huntington, NY

Whether you’re in need of immediate automotive care or just want to schedule some routine maintenance, you can count on us here at Lexus of Smithtown. Beyond providing a welcoming environment, our expert staff are trained technicians that know Lexus vehicles inside and out. Beyond that, we provide many helpful resources on our website that you can make use of as soon as today. You can rest easy when you bring your precious set of wheels into us!

Service Center

When you arrive at our Service Center, you’ll immediately be greeted with a smile and then a short consultation. In this one-on-one discussion, we’ll inquire about your reason for visiting and then give you advice based on the manufacturer’s recommendations. Although we specialize in Lexus vehicles, we are also entirely capable of fixing up rides from other makes, so feel free to stop by if another vehicle in your garage needs to be tended to. And thanks to our skilled mechanics, you can be sure we’ll have whatever job you have in store for us completed without having to wait too long.

Great Prices!

One way we stand apart from the rest of the competition is with our excellent prices, so if saving a few bucks with your next visit to a service department sounds like a good thing, make your way to 700 Middle Country Road in St. James, NY, and talk with our team. Alternatively, you can see all of our current deals before stepping into our dealership by clicking on the Specials & Incentives tab above. From the drop-down menu, select Service Specials and you’ll be redirected to a page with all our available coupons. If you don’t see anything you can make use of, just wait a little while and check back again sometime later. We constantly update this list, so you’ll eventually find something that works for you.

Online Tools

To make your life a little easier, we feature several tools on our website that are designed to make your experience with us as seamless as possible. Right off the bat, the Schedule Service form offers a convenient way to save yourself a timeslot with us ahead of time. That being said, you can always drop by unannounced if you have any unexpected free time during the day. On top of that, we also have a Safety Recall page where you can check to see if your ride has any components that needs to be replaced. Last but not least is the Ask a Tech resource, which makes it easy to contact our team with any questions you have!

If you’ve been seeking a Lexus Service Center near Huntington, NY, we hope you consider stopping by Lexus of Smithtown. Our doors are open during accommodating business hours, so book yourself an appointment with us as soon as it’s convenient for you!

 

Drop By Today!

Service and Parts Hours

631-791-5793

Contact Information


Dealership Information

Testimonials

Rae Anne
Rae Anne
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Empty Star

"Met Expectations"

RX2020
DEALERRATER
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Everything was handled in a professional and courteous manner. All personnel were knowledgeable in their area of expertise. It was a very pleasant buying experience with out any pressure. Vehicle prepped and delivered beautiful.

Joe M
Joe M
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star
RJ J.
RJ J.
YELP
7-1-2020
Full Star Full Star Full Star Full Star Full Star

We had an amazing experience with the delivery manager Abbas. He worked around our schedule with patience and understanding. His knowledge and experience shined as he made complicated technology seem easy and user friendly. Lexus of Smithtown was an amazing experience all around. #customerforlife

Carol Lastorino
Carol Lastorino
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Our experience at Lexus of Smithtown was excellent. Charles Greene provided top-notch service. He is extremely knowledgeable about the Lexus vehicles, professional, courteous and truly cares about the customer. We highly recommend Charles along with his team members Denise Plourde and Abbas Rajani. A+++++

Denis Leahy
Denis Leahy
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

James O’Connor delivered my vehicle via telephone and went over every detail of my new car. GREAT, EXCELLENT, PATIENT service! Thank you!

Paul Fusco
Paul Fusco
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

What an excellent vehicle the Rx350 is. The service from Bill my sakes person and Abbas my tech guy who reviewed all the vehicles features with me was outstanding.

Robert Griemsmann
Robert Griemsmann
GOOGLE
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Abbas invested 1 1/2 hours tutoring me. He was knowledgable, concise and responsive to all my concerns. He definitely gets an A++ from me. Thanks for your time and expertise Abbas.

Patricia Elkin
Patricia Elkin
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Empty Star

"After a mediocre experience at my local dealership I..."

Rich J Sny
DEALERRATER
6-24-2020
Full Star Full Star Full Star Full Star Full Star

After a mediocre experience at my local dealership I decided to take a chance with Lexus of Smithtown. I visited their website and left an email message on a UX Hybrid model I was interested in. I did not expect a response. To my surprise, within minutes I recieved a response from Frank Politi. After a few email communications and a phone conversation, Frank was able to gain my confidence and we made an appointment for the same day. When my wife and I arrived at the dealership I was immediately impressed with the controlled , yet pleasant environment that was structured during these uncertain times of COVID-19. After a few minutes of interacting with Frank I was impressed yet again at the evidence of the Customer Experience Values and Business Culture that the management was expecting from their employees. Next I had the pleasure of interacting with the very Acute and Attentive manager Bob. Bob has been with the "Family" since 1976, which proves the dealership treats their employees well and promotes opportunity for growth. Finally, we had the pleasure of meeting the Financial Services Director Denise. I have purchased several cars in my life and have NEVER met a finance manager I liked until I met Denise. Denise has a perfect balance of Stellar Customer Experience behavior and No Nonsense Traits to get the job done. The word "NO" does not exist in her vocabulary within reason. Lexus of Smithtown was more than worth traveling out of my way for and far exceeded my expectations. #customerforlife

Luz Cervantes
Luz Cervantes
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star
Rich J Sny
Rich J Sny
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

After a mediocre experience at my local dealership I decided to take a chance with Lexus of Smithtown. I visited their website and left an email message on a UX Hybrid model I was interested in. I did not expect a response. To my surprise, within minutes I recieved a response from Frank Politi. After a few email communications and a phone conversation, Frank was able to gain my confidence and we made an appointment for the same day. When my wife and I arrived at the dealership I was immediately impressed with the controlled , yet pleasant environment that was structured during these uncertain times of COVID-19. After a few minutes of interacting with Frank I was impressed yet again at the evidence of the Customer Experience Values and Business Culture that the management was expecting from their employees. Next I had the pleasure of interacting with the very Acute and Attentive manager Bob. Bob has been with the "Family" since 1976, which proves the dealership treats their employees well and promotes opportunity for growth. Finally, we had the pleasure of meeting the Financial Services Director Denise. I have purchased several cars in my life and have NEVER met a finance manager I liked until I met Denise. Denise has a perfect balance of Stellar Customer Experience behavior and No Nonsense Traits to get the job done. The word "NO" does not exist in her vocabulary within reason. Finally, we had the pleasure of a stellar delivery and technical walkthrough by Abbas. Lexus of Smithtown was more than worth traveling out of my way for and far exceeded my expectations .#customerforlife

Manuel Ferreira
Manuel Ferreira
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star
Tugce Kilinc
Tugce Kilinc
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star

Abbas

Maria Ferreira
Maria Ferreira
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star
Carmen Theophilidis
Carmen Theophilidis
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star

Love this Dealership

J Martucci
CARS
6-23-2020
Full Star Full Star Full Star Full Star Full Star

Rene Hartman, Tim Burton, Bob Meyer, James O'Conner were wonderful. Very professional, pleasant and answered all of our questions. We always go to Smithtown Lexus. This is our 4th Lexus.

frank and erika corcoran
frank and erika corcoran
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

It’s been great dealing with Lexus of smithtown. Abbas Rajani, our tech specialist, gave us a very clear understanding of our car and all that it offers.

Armond Massaro
Armond Massaro
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

My experience today with Abbas was fantastic he is a very intelligent person who helped me with my new car. Stayed on the phone with me for a very long time helping me with every single detail of the car and made things very nice and easy for me. He is a gentleman and extremely intelligent person. He answered every question I had in very great detail and took his time with me which was deeply appreciated.

Brian Roberge
Brian Roberge
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

If you are interested in a Used Lexus go see Chris B. Unbelievable experience, Chris is quick to get back to you right away via text With any concerns or questions and Tom in the service dept is beyond helpful. 5+ Stars

Tanya Negron
Tanya Negron
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star

Very professional and no but and switch here. Salespeople are very helpful and patient.

lindsey green
lindsey green
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star

Shawn and Abbas are amazing! So Helpful and made this experience the best one I’ve had leasing a car so far.

Mary Lopez
Mary Lopez
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Rashida Johnson
Rashida Johnson
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star

Frank took good care of me! Made the car buying experience very easy! He is a very patient and attentive! Great personality!

Tom Cornell
Tom Cornell
GOOGLE
6-17-2020
Full Star Full Star Full Star Full Star Full Star
Adam T
Adam T
GOOGLE
6-16-2020
Full Star Full Star Full Star Full Star Full Star
Michael I.
YELP
6-16-2020
Full Star Full Star Full Star Full Star Full Star

Leased my first Lexus last week from Lexus of Smithtown and the entire experience was fantastic. The environment and service was both pleasant and professional. Both Ken and Tim were a pleasure to work with and the follow up call after I picked up my car depicted the class organization that they're running. Within the week we scheduled a technical review of the cars many features and Abbas was very pleasant and explained all thoroughly, making himself available anytime in the future as well. Overall I would highly recommend Lexus of Smithtown.

Amy Schuster
Amy Schuster
GOOGLE
6-15-2020
Full Star Full Star Full Star Full Star Full Star
Nancy Chester
Nancy Chester
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

James OConnor was great! Patient and knowledgeable. Under these challenging times he was still able to give detailed and thorough instructions on the features of the car.

anggelloo
anggelloo
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star
Steven Davis
Steven Davis
GOOGLE
6-10-2020
Full Star Full Star Full Star Full Star Full Star

I had the pleasure of working with Frank. He was honest and provided my wife and I an amazing car buying experience. He did his best to make us feel welcomed and appreciated. Thank you Frank and the Lexus of Smithtown team for making the process enjoyable and as smooth as possible.

Anna Whiston
Anna Whiston
GOOGLE
6-10-2020
Full Star Full Star Full Star Full Star Full Star

Abbas was extremely patient with me. I appreciated all his help!!

Alexandra Stefanidis
Alexandra Stefanidis
GOOGLE
6-8-2020
Full Star Full Star Full Star Full Star Full Star

Such a great experience with getting my new car here. Special shout out to Abbas who walked me through all the important features on my car. Thank you very much I will definitely recommend Smithtown Lexus !

ariana zaza
ariana zaza
GOOGLE
6-8-2020
Full Star Full Star Full Star Full Star Full Star

Excellent fast service. No back and forth negotiating. Straight forward and very pleased with my experience leasing the new GX460. I’ve been a Lexus customer for 18 years and this was my best experience yet. Thanks to Ken onthe sales end and Abbas on the tech end (who helped me pair my garage door opener when no one could for my last 2 leases..lol). Thanks Smithtown! Hope to do business again!

Hao Li
Hao Li
GOOGLE
6-8-2020
Full Star Full Star Full Star Full Star Full Star
Gerald Callahan
Gerald Callahan
GOOGLE
6-8-2020
Full Star Full Star Full Star Full Star Full Star

Abbas was very knowledgeable, patient and professional when he was explaining how to use the technology in our new NX 300 Lexus. The Callahans

Maria S.
Maria S.
YELP
6-8-2020
Full Star Full Star Full Star Full Star Full Star

Everyone I dealt with upon getting my new car was very helpful and all of the information was explained to me in depth. Special shout out to Ken, Denise and Abbas for getting me all the information about my new car. I am very thankful to have been able to get this vehicle and especially with the help of the Smithtown Lexus staff. Thank you ! Maria

Judith Lipner
Judith Lipner
GOOGLE
6-6-2020
Full Star Full Star Full Star Full Star Full Star

Abbas is amazing!

Gene Rodriguez
Gene Rodriguez
GOOGLE
6-6-2020
Full Star Full Star Full Star Full Star Full Star

Abbas provided a detailed tutorial of the various features of the RX 350. He was very professional and provided world class service. Overall, very satisfied with Abbas' post purchase support.

Anthony Flores
Anthony Flores
GOOGLE
6-5-2020
Full Star Full Star Full Star Full Star Full Star
Sandi Kaufman
Sandi Kaufman
GOOGLE
6-5-2020
Full Star Full Star Full Star Full Star Full Star

Frank P is a fantastic salesperson! I’m loving my new Lexus. Frank has a great sense of humor and is personable and thorough. He followed through quickly and efficiently when I had questions or concerns and I can’t recommend him highly enough.

Mitchell Kinzer
Mitchell Kinzer
GOOGLE
6-4-2020
Full Star Full Star Full Star Full Star Full Star
Russ Moran
Russ Moran
GOOGLE
6-4-2020
Full Star Full Star Full Star Full Star Full Star
Nydiarose Vario
Nydiarose Vario
GOOGLE
6-3-2020
Full Star Full Star Full Star Full Star Full Star

I had the pleasure of working with Phil during the process of choosing a car. He picked my brain and filled me with knowledge on the models and made making my final decision a breeze. When I picked up my car, I met Rene. I unknowingly provided my insurance company with misinformation. Rene was patient and helpful as we fixed the mistakes together. He took the time to walk me thoroughly through the contract and again the process was easy and exciting. Because of social distancing orders, I was unable to meet with a car tech in person. I spoke with Abbas over the phone where he walked me through absolutely everything there is to know about my car. I now feel confident about every button and toggle. He was kind, patient and knowledgeable. I had done my fair share of shopping before heading to Lexus. The cars are beautiful but the customer service is outstanding. It really makes a difference working with people who express interest in you and your best interest. Thank you!!

Jay Payroll Service, Inc.
Jay Payroll Service, Inc.
GOOGLE
6-3-2020
Full Star Full Star Full Star Full Star Full Star

"An Excellent Leasing Experience with Lexus of Smithtown"

tomatmalba
DEALERRATER
6-3-2020
Full Star Full Star Full Star Full Star Full Star

I have been leasing from Lexus of Smithtown for over 10 years. In fact I drive from Queens, NY to Smithtown because of the excellent service they provide. I initially leased a vehicle from Robert Rossworn who has been with the organization throughout my history with Lexus of Smithtown. I was impressed that Mr. Rossorn, knowing my requirements from previous transactions, had a configuration and lease price for a new 2020 Lexus RX350 before I walked into the showroom. This shows that the Dealership values the relationship and is committed to satisfying the customer experience. Mr. Rene Hartman and Ms. Denise Plourde handled the paperwork and delivery process smoothly and professionally. They were sensitive to the time required to sign all the documents and had all of the requirements thoroughly prepared at the time of delivery. An issue arose related to the allowable mileage and Mr. Rossworn and Mr. Hartman acknowledged that the allowable mileage was different from past leases. They both addressed the issue and agreed to my mileage requirement without any additional cost to the lease. I truly appreciated the honesty and integrity that the Dealership demonstrated. As you might imagine the number of new technology features that the 2020 vehicle possesses. Mr Abbas Rajani, Technical Assistant employed by Lexus of Smithtown, was assigned to provide me with instruction on all the features of the vehicle. Because of Covid 19 Mr Rajani had to perform the tutorial remotely. He was professional, knowledgeable and organized the instruction in a effective manner. Having received the instruction remotely was better than one-on-one since it gave me the ability to perform the actions personally. It was very well done and I appreciated the patience and good nature of having to teach me all of the options available in the 2020 RX350. I even had to call Mr. Rajani for follow-up questions and review a few of the commands previously shown. He welcomed my call and was both friendly and patient with my questions. This Dealership makes it a pleasure to manage a new car lease and I appreciate their commitment to customer satisfaction and service. Highly recommend.

George A Martinez
George A Martinez
GOOGLE
6-2-2020
Full Star Full Star Full Star Full Star Full Star

Abbas's knowledge of and ability to explain the functions of my father's new Lexus RX 350, is an example of excellent post-purchase customer service. Particularly those that aren't car or tech savvy, make the time to set up an appointment, set aside at least an hour for this service. You'll get comprehensive instruction on the features of your new Lexus. Demonstrated in a way that is easy to understand. Complementary with the purchase of your new car. Covering everything to setting up the cruse control, to understanding how the navigation system works, to setting up your radio station presets. Want to know why your contacts list isn't showing even after Bluetooth pairing your smart phone to your new Lexus? Abbas can so you how. Want to learn how to do almost anything from calling someone, to getting exact navigation instructions using the Lexus voice assistant? Abbas will show you how. Set aside the time and you'll appreciate your new car all the more. Highly recommended. - June 01, 2020

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