2025 Lexus ES 300h for Sale near Huntington, NY
2025 Lexus ES 300h shown above with available features.
If you’re searching for a new vehicle that will elevate your travels in Huntington with high-quality driving experiences, then look no further than the 2025 Lexus ES 300h. This is a luxury hybrid midsize car that we at Lexus of Smithtown are highly familiar with and prepared to give you insightful details about.
Capability
The ES 300h gets its capability from a 2.5L 4-cylinder engine and high-output permanent magnet electric motor that provide a 215 net combined horsepower. With this, you’ll be able to effortlessly cruise down Route 25A at your leisure, and the 43/44/44 MPG city/hwy/combined1 fuel economy rating means that you can stay on the road for a long while before even needing to consider a trip to the gas station. This degree of efficiency also partly comes from the standard FWD that the ES 300h is equipped with. Though if that’s still not enough to thoroughly pique your interest, then there’s also the standard Continuously Variable Transmission that’ll keep your gear transitions smooth and steady.
Interior
A set of standard 10-way power-adjustable front chairs will cater to the comfort of you and a copilot by providing enough customization for both of you to find your ideal seating positions. Once you’re properly situated, you’ll certainly take note of the Perforated NuLuxe® interior trim that comes standard, as well as the 8-inch touchscreen display. The latter of these two features can be swapped out for an optional 12-inch upgrade if more screen space is desirable for you. You’ll also find the standard Dual-zone automatic climate control located on the center stack, and this feature will be responsible for keeping the feel of your cabin at a comfortable temperature as you ride to Gold Star Beach Park in your 2025 Lexus ES 300h.
Safety
In the unlikely event that you find yourself in a road accident, the standard 10 airbags2 that this luxury model incorporates into its interior will aim to protect you and your passengers from harm. It has to be noted that the chances of you experiencing a mishap during your travels will be slim, though as there are a variety of safety systems that’ll aid you in multiple areas. For example, the standard backup camera3 with available gridlines can keep you better aware of your surroundings when moving in reverse, while the standard Vehicle Stability Control4 system can improve overall traction. Should you venture out after dark, the Intelligent High Beams5 that come standard will both maintain your ability to see and avoid impairing the visibility of your fellow motorists. To learn more about what the 2025 Lexus ES 300h brings to the table, make your way to our location during business hours!
How Efficient Is the 2025 Lexus ES 300h?
- The 2025 Lexus ES 300h has a 43/44/44 MPG city/hwy/combined* fuel economy rating.
Additional Vehicle Information
Crash-Test Ratings
2025 Lexus ES 300h 4 DR FWD
| Overall |
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| Front Crash Overall |
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| Front Crash Driver |
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| Front Crash Passenger |
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| Side Crash Overall |
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| Side Barrier Overall |
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| Side Barrier Driver |
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| Side Barrier Passenger |
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| Side Pole Driver |
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| Side Combined Front |
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| Side Combined Rear |
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| Rollover |
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Current Inventory
There are currently no 2025 Lexus ES 300h 4dr Sedan for Sale in inventory
Disclaimer
*All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. Prices and payments do not include tax, titles, tags, finance charges, documentation charges, emissions testing charges, or other fees required by law, vehicle sellers or lending organizations.
Based on EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.
While every effort has been made to ensure display of accurate data, the vehicle listings within this website may not reflect all accurate vehicle items. Accessories and color may vary. All inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicles. Please confirm vehicle price with Dealership. See Dealership for details.
- Features
- Specs
- Packages
Features
Features
- Safety
- Comfort
- Technology
- Exterior
- Mechanical
- Interior
Safety
Safety
| Pedestrian safety sound generation | |
| Rearview monitor | in dash |
| Cross traffic alert | rear |
| Impact absorbing seats | dual front |
| Pre-collision warning system | audible warning, visual warning, pedestrian detection |
| Lane keeping assist | |
| Traffic sign recognition | |
| Automatic emergency braking | front pedestrian, front |
| Child safety door locks | |
| Child seat anchors | LATCH system |
| Impact sensor | battery disconnect, door unlock, fuel cut-off, alert system |
| Safety brake pedal system | |
| Emergency interior trunk release | |
| Camera system | rearview |
| First aid kit | |
| Blind spot safety | sensor/alert |
| Lane deviation sensors | |
| Crumple zones | front, rear |
Airbags
| Airbag deactivation | occupant sensing passenger |
| Side airbags | front, rear |
| Knee airbags | dual front |
| Front airbags | dual |
| Side curtain airbags | front, rear |
Security
| Anti-theft system | alarm, vehicle immobilizer |
| Power door locks | anti-lockout, auto-locking |
Mirrors
| Side mirrors | integrated turn signals, heated, auto-dimming |
| Side mirror adjustments | power, manual folding |
Comfort
Comfort Features
| Dash trim | leatherette |
| Center console trim | leatherette |
| Floor mat material | carpet |
| Shift knob trim | leather |
| Armrests | rear center folding with pass-thru, rear center with cupholders |
| Steering wheel trim | leather |
| Floor mats | rear, front |
| Floor material | carpet |
| Door trim | leatherette |
Convenience Features
| Adaptive stop and go cruise control | semi-automatic |
| Autonomous lane guidance | lane centering |
| Power outlet(s) | USB front, USB-C front, USB-C rear, 12V rear, 12V front |
| Cupholders | front, rear |
| Steering wheel | tilt and telescopic |
| Adaptive cruise control | |
| One-touch windows | 4 |
| Reading lights | front, rear |
| Power steering | variable/speed-proportional |
| Cargo area light | |
| Multi-function remote | panic alarm, proximity entry system, trunk release |
| Power windows | lockout button |
| Courtesy lights | door |
| Footwell lights | |
| Overhead console | front |
| Steering wheel mounted controls | audio, cruise control, phone, multi-function, paddle shifter, voice control |
| Push-button start | |
| Vanity mirrors | dual illuminating |
| Assist handle | rear, front |
| Remote engine start | |
| Center console | front console with armrest and storage, illuminated |
| Rearview mirror | auto-dimming |
| Universal remote transmitter | Homelink - garage door opener |
| Storage | front seatback, grocery bag holder, cargo tie-down anchors and hooks, door pockets, accessory hook |
Air Conditioning
| Front air conditioning | automatic climate control |
| Front air conditioning zones | dual |
| Rear vents | second row |
| Humidity/dewpoint sensors | |
| Air filtration |
Technology
Instrumentation
| Warnings and reminders | low battery, lamp failure, low oil pressure, coolant temperature warning, low fuel level, maintenance due |
| Instrument cluster screen size | 7 in. |
| Clock | |
| Gauge | tachometer |
| Digital odometer | |
| External temperature display | |
| Multi-function display | |
| Fuel economy display | MPG, range |
| Trip odometer |
Audio System
| Radio | voice operated, touch screen display, AM/FM, HD radio |
| Auxiliary audio input | Bluetooth, USB, iPod/iPhone |
| Internet radio app | iHeartRadio |
| Antenna type | diversity, mast |
| Total speakers | 10 |
| Radio data system | |
| Speed sensitive volume control | |
| Satellite radio | SiriusXM |
Telematics
| Electronic messaging assistance | with read function, voice operated |
| Wi-Fi | hotspot |
| Smart device app function | vehicle location, maintenance status, lock operation, engine start |
| Driver assistance app | roadside assistance |
| Wireless data link | Bluetooth |
| Hands-free phone call integration | voice operated |
In Car Entertainment
| Connected in-car apps | Google POIs, Google search |
| Infotainment screen size | 8 in. |
| Smartphone integration | wireless Apple CarPlay, wireless Android Auto |
| Infotainment | Lexus Interface |
Exterior
Roof
| Moonroof / Sunroof | tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade |
Lights
| Daytime running lights | LED |
| Headlights | cornering, auto high beam dimmer, LED, auto delay off, auto on/off, self-leveling |
| Taillights | LED |
| Exterior entry lights | puddle lamps, approach lamps |
Exterior Features
| Exhaust | hidden |
| Front bumper color | body-color |
| Mirror color | body-color |
| Door handle color | body-color |
| Rear spoiler color | body-color |
| Rear bumper color | body-color |
| Window trim | chrome |
| Rear spoiler | lip |
| Grille color | silver surround, silver |
Tires and Rims
| Wheels | aluminum alloy |
| Spare tire size | temporary |
| Tire type | all season |
| Spare tire mount location | inside |
| Spare wheel type | steel |
| Tire Pressure Monitoring System | |
| Wheel spokes | 10 |
Windows
| Window defogger | rear |
| Front wipers | speed sensitive, variable intermittent |
| Power windows | safety reverse |
Mechanical
Drivetrain
| Drive mode selector | |
| Axle ratio | 3.39 |
Engine
| Auto start/stop | |
| Electric Motor HP | 118 |
| Electric Motor Power Output (Kilowatts) | 88 |
| Hybrid Gas Engine HP@RPM | 5700 |
| Hybrid gas Engine Torque@RPM | 3600 |
| Hybrid Gas Engine HP | 176 |
| Hybrid Gas Engine Torque | 163 |
| Electric Motor Torque | 149 |
| Electric motor battery type | nickel-metal hydride |
| Battery saver | |
| Battery | maintenance-free |
Brakes
| Rear brake type | disc |
| Rear brake diameter | 11.1 |
| Front brake diameter | 12.0 |
| Front brake type | ventilated disc |
| Regenerative braking system | |
| Braking assist | |
| Electronic brakeforce distribution | |
| ABS | 4-wheel |
| Power brakes | |
| Electronic parking brake | auto off |
Suspension
| Front suspension classification | independent |
| Rear suspension classification | independent |
| Front struts | MacPherson |
| Rear suspension type | multi-link |
| Rear spring type | coil |
| Front stabilizer bar | |
| Rear stabilizer bar | |
| Front spring type | coil |
| Front suspension type | lower control arms |
| Rear shock type | gas |
| Front shock type | gas |
Stability and Traction
| Stability control | |
| Traction control | |
| Hill holder control |
Hybrid
| Starter type | motor/generator |
Interior
Seats
| Driver seat power adjustments | height, 10, lumbar, reclining |
| Passenger seat power adjustments | height, 10, lumbar, reclining |
| Rear headrests | 3, adjustable |
| Front headrests | 2, adjustable |
| Front seat type | bucket |
| Upholstery | leatherette |
| Rear seat type | bench |
| Upholstery accents | perforated |
Seatbelts
| Seatbelt pretensioners | front, rear |
| Seatbelt force limiters | front, rear |
| Emergency locking retractors | rear, front |
| Seatbelt warning sensor | front |
| Rear seatbelts | 3-point |
| Front seatbelts | 3-point |
Steering
| Turns lock-to-lock | 2.7 |
Specs
Specs
Drive Type
| Drive Type | FWD |
Seating
| Standard Seating | 5 |
| Max Seating | 5 |
| Head Room (front) | 37.5 in |
| Head Room (rear) | 37.4 in |
| Hip Room (front) | 55 in |
| Hip Room (rear) | 54.3 in |
| Shoulder Room (front) | 55.9 in |
| Shoulder Room (rear) | 54 in |
| Leg Room (front) | 42.4 in |
| Leg Room (rear) | 39.3 in |
| Seating Rows | 2 |
Measurements of Size & Shape
| Length | 195.9 in |
| Width | 73.4 in |
| Width (without mirrors) | 73.4 in |
| Height | 56.9 in |
| Wheelbase | 113 in |
| Track Width (front) | 63 in |
| Track Width (rear) | 63.4 in |
Measurements of Weight
| Gross Vehicle Weight Rating | 4740 lbs |
| Gross Vehicle Weight Range | 4001-5000 lbs |
| Curb Weight | 3682 lbs |
Truck Specifications
| Max Payload | 1058 lbs |
Interior Dimensions
| Cargo Volume | 13.9 cu ft |
| Passenger Volume | 97.4 cu ft |
Performance Specifications
| Aerodynamic Drag | 0.26 Cd |
| Turning Circle | 38 ft |
| Acceleration (0-60MPH) | 8.1 seconds |
Fuel Tanks
| Fuel Capacity | 13.2 Gallons |
Wheels and Tires
| Front Tire Type | 215/55R17 94V |
| Front Wheel Diameter | 17.0 x 7.5 in |
| Rear Tire Type | 215/55R17 94V |
| Rear Wheel Diameter | 17.0 x 7.5 in |
Packages
4 Packages Available
Includes navigation system w/ 12.3-inch color multimedia display, Lexus Enform Dynamic Navigation, Dynamic Voice Command, and Lexus Enform Destination Assist.
Includes navigation system w/ 12.3-inch color multimedia display, Lexus Enform Dynamic Navigation, Dynamic Voice Command, Lexus Enform Destination Assist, and Mark Levinson 17-speaker, 1,800-watt PurePlay premium surround sound audio system.
Includes heated and ventilated front seats, rain-sensing windshield wipers with de-icer, Lexus memory system, easy access driver's seat with power tilt-and-telescopic heated leather-trimmed steering wheel, intuitive parking assist with auto braking and rear cross traffic alert, wireless charger, fast-response interior heater, power-folding outside mirrors, and interior wood trim.
Includes Lexus interface with 12.3 inch touchscreen display, 3-year trial of Lexus Drive Connect w/ cloud navigation, intelligent assistant, and destination assist, 10.2 inch head-up display, and SmartAccess card key.
Dealership Information
Testimonials
“ Carlos is amazing! He was able to get me in my dream car with all the bells and whistles I requested 😁. Definitely Go and see Carlos so he can help you! ”
“ I didn’t end up purchasing my car from them but wanted to leave a review for Eli who helped me with the most kind, professional and transparent attitude. He was absolutely amazing to work with, and while I didn’t get my car from them I highly recommend Lexus of Smithtown. ”
“ Yesterday I was at Lexus of Smithtown and bought a car. Soo I’d like to sincerely thank the entire Lexus team for making my day. A very special thank you to brothers Caleb and Elijah, From start to finish, they demonstrated professionalism, confidence, knowledge, and respect at the highest level. I was very comfortable throughout the whole process. They didn’t just help me purchase a vehicle but made it a memorable and meaningful experience. Will definitely continue my relationship and confidently recommend them to others. ”
“ Nicholas, Jerry and the whole team did a fantastic job and made the experience enjoyable and engaging from start to finish. Thanks very much guys!! ”
“ Just got a brand new Lexus TX. Robert made the process so seamless and smooth! He was so helpful and knowledgeable. Everyone was so nice and helpful. I will definitely be going back to Robert when it’s time for my next car! ”
“ Our salesperson Robert Barron was very professional and knowledgeable. He spent a lot of time with us explaining the different models and listening to what we were looking for in a vehicle. We would highly recommend him. Great service and attention to details. ”
“ Carlos Rivera was a wonderful salesman Knowledgeable, kind and all around great I recommend him definitely ”
“ My experience with them was amazing. Carlos and Deniece made this process very seem less. Their hospitality was amazing. I highly recommend Lexus of Smithtown. ”
“ I just purchased a certified preowned car from Lexus of Smithtown. My experience was wonderful. The salesperson, Hamza was very knowledgeable and helpful as were manager Caleb and tech associate, Jerry. Following my experience, I would recommend Lexus of Smithtown to anyone looking to purchase a car. ”
“ My experience at Smithtown Lexus was great! My new IS 350 F Sport is beautiful and drives like a dream. Gloriana was amazing! Kind, knowledgeable, and very friendly. I highly recommend purchasing your vehicle from her. The tech that went through all the options and technology was also very sweet and thorough. Overall, I had a great experience and will definitely be back for my next vehicle. This is my first Lexus and I couldn't be happier with the car and the dealership. ”
“ Usman was very professional. He got us the car we wanted. Would definitely recommend Lexus of Smithtown ”
“ I bought my beautiful new electric car today from Lexus of Smithtown!! Our first Lexus! I was debating between several models and car makers. We had visited several car dealers before Lexus of Smithtown. The Lexus was in my top 3 when I walked into the dealership, but after seeing the car options, related price tag, and financing option, the Lexus was my only choice ! Carlos from Lexus of Smithtown was instrumental in helping me make my decision. He managed the whole process including the return of my lease to BMW. Not the typical 'Car Salesman'. He was transparent and knowledgeable about all the Lexus models and other car maker models too! From the moment I spoke to him on the phone, to the moment I arrived in the showroom and found pre-heated cars for me to test drive to the moment I arrived home, Carlos helped each step of the way! He is committed to his customers and goes the extra mile! I cannot speak highly enough of Carlos. He was even washing and wiping down my returned BMW so it would look great for the lease return. SERVICE SERVICE SERVICE! Everyone at the dealership was outstanding. There was no sales pressure, everyone listened to our thoughts and concerns and provided honest feedback. We even got a great deal and great interest rate 😊 From Carlos, to the sales manager Phil, to the Finance Manager Dominique, the Tech rep Omar, Matt that helped work out my name mismatches, and the other sales representatives that took a few minutes to talk to us while we waited, everyone at Lexus of Smithtown was helpful, knowledgeable, and pleasant! I highly recommend Lexus of Smithtown and don’t forget to ask for Carlos! ”
“ The whole car buying experience was great. Working with experienced sales associates that can guide you through the process makes such a difference. Much of the team has been with this company a long time. That says a lot. Employees that are treated well will in turn pass that on to customers. ”
“ Shawn made my car-buying experience incredible. He was completely transparent with the numbers, with no hidden fees or last-minute changes to my payment. His persistence, honesty, and customer service were unmatched—easily the best I’ve ever experienced at a dealership. I can’t recommend Shawn enough. ”
“ Lexus of Smithtown is the best dealership to get your car. Carlos helped me out with purchasing my first Lexus and honestly made it a very smooth process. He is an amazing person to work with and I’m honestly so happy overall! I will be back to purchase more cars from Lexus of Smithtown. ”
“ I have now had my new RX for a week now and could not be happier. Thank you so much to Shawn for a great leasing experience and doing everything to help find me exactly the car I wanted! Shawn was so patient, knowledgeable, and kind. I am so glad I came to this dealership which was highly recommended and now I know why. ”
“ Carlos from Smithtown Lexus is a good salesman. I stopped just ask him for direction end up to buying a car. i’m very happy 😃 ”
“ Excellent experience at Lexus of Smithtown with my new 2026 RX 350 AWD Premium Plus. Huge thanks to Gloriana and Dominique for the smooth and great service. From start to finish, everything was handled professionally and efficiently. They made the entire process easy and stress-free. Highly recommended- Many Thanks!! ”
“ Gloriana, the woman who sold us the car, was amazing, as was the entire staff at Smithtown Lexus. From the moment we walked in the door, they were welcoming and allowed my wife and I a chance to just look at different cars in the showroom without annoying us. When we were ready to test drive, Gloriana took us several times as we were indecisive. Car sales people usually steer you towards the more expensive car to make more commission. To our surprise Gloriana told us she sees my wife in the smaller SUV, which was what we were thinking as well, and was also less money. This honestly was the best car leasing experience I have had in 30 years. We will definitely go back to Smithtown when our lease is up for another Lexus. If you are thinking about a Lexus and want it to be a really easy and amazing experience, I would recommend going to Smithtown Lexus and seeing for yourself. ”
“ I recently bought car from this dealership. Brother Usman provided phenomenal service. I am really appreciate brother Usman for smooth process everything. I am highly recommend this place to have your dream car. ”
“ We have been doing business with Lexus of Smithtown for 22+ years. We just got our 7th vehicle from them; a RX350h. Love it so much! Best Ever!!! Our salesman Carlos was exceptional. Very knowledgeable and understanding. Went above board to find the color we wanted and was so helpful from start to finish. Give him 15 stars. And Denise in Finance was GREAT as always. It is always an exciting and pleasurable experience working with this dealership. ”
“ I had an excellent experience working with Sean at Lexus. As a physician with a busy schedule, I appreciated his professionalism, knowledge, and patience in helping me find the perfect car. Sean took the time to understand my needs and made the entire process seamless, respectful of my time, and free of pressure. He truly made the car-buying experience enjoyable, and I highly recommend him to anyone looking for top-notch service and guidance. ”
“ Great experience from start to finish. Staff was professional, responsive, and made the process smooth and stress-free. Nicholas, our sales consultant, was attentive and kept the process straightforward. Highly recommend Lexus of Smithtown! ”
“ This is my second time purchasing a vehicle at this dealership. I liked working with Nicholas the first time so when I went back to purchase my second time I requested for Nick and he was available. Thanks Nick and Dominique. You two are amazing. I love my RX350h AWD ”
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“ Great experience with Carlos! ”
“ Caleb is the absolute man. I went to three different dealerships, he wasnt pushy, knew the cars and got us a great deal. Get pricing from another dealership,then call smithtown and ask for Caleb. Show him the numbers and buy from him. Hands down the the best experience we've had. ”
“ couple days ago I took my Lexus UX to get serviced,,Ruben reached out to me about the great December to Remember deals tgat they had. went in to check them out, Ruben and his sales manager Caleb listened to my concerns and work out a deal that made me very comfortable,actually too comfortable like it was too good to be true. Before you know it I was out of my Lexus UX and into my dream truck(RX350H),they both were very knowledgeable and made this experience very smooth. Thanks you very much fellas. you guys rock. if anyone looking for a great deal on Lexus,I strongly recommend Ruben and Caleb from Lexus of smithtown. ”
Great experience with the first service of my RX350.
“ Great experience with the first service of my RX350. Also, amazing help from Jerry the tech guru. He was kind, knowledgeable, patient, and simply wonderful. He carefully explained the nuances of the technology and never once made me feel as though I was foolish. Thanks Jerry, best of luck to you. ”
“ Today, 12/16/25 I had my 5K service at Lexus of Smithtown. The staff was friendly, efficient, and extremely thorough. My car was serviced in a timely manner and I was very pleased with the service from beginning to end. But the real treat was my experience with the "Tech" advisor Gerry (hopefully I spelled his name correctly). Gerry was so patient, helpful, friendly, kind and extremely knowledgeable. I never felt rushed, or made to feel foolish for not understanding the intricate systems of my wonderful Rx350. The experience with Gerry is just another reason why this dealership is so wonderful. Thanks, Gerry for all your help today and thanks to the Service Department for a job well done. ”
“ I just picked up my 4th RX 350..All were purchased (or leased) from Smithtown, and all experiences were fabulous BUT this one was a definite standout! While there were several wonderful people involved in the entire process, 2 people were amazing! The salesman, Fahad, managed the process like a true professional and like a really friend at the same time! After driving the car a bit, I had a list of technology questions and so I went back and met with Gerry.. I’m not sure that I have ever met a more patient and kind person! ( I can’t imagine what his day-to-day dealings are!) Even when I called the next day with an issue that I couldn’t remember how to manage ..it was like talking to my best friend who had nothing else in the world to do (and I’m sure he did have plenty to do!) All in all, my experience at Smithtown Lexus was just outstanding!! Thank you, Lexus of Smithtown! ”
“ The entire experience from beginning to end was flawless. We are a Lexus family, however, we have never had such a positive experience purchasing a car as we did with Lexus of Smithtown with Carlos as our sales representative. The entire process was stress-free. When we arrived to pick up our car, we were told that Carlos was with the detailing team, making sure that everything was perfect. And it was! When he took us out to see the car, he surprised me with putting a big red bow on it! That put the biggest smile on my face. Explaining the tech to me was done in a patient, and easy manner so that I was able to grasp it right away. Thank you, Carlos and the entire staff at Lexus of Smithtown for making this process so easy! We will definitely be returning customers. ”
“ Excellent shopping then buying experience from start to finish. ”
“ Professional, transparent, kind and friendly. Had a great experience with Ethan and Caleb! Very happy with my new car! ”
“ Our new car buying process with Lexus of Smithtown exceeded all of our expectations. It was simpler than we had expected, quick and hassle free. We had the pleasure of working with Carlos Rivero who listened intently and accommodated all of our needs. The entire team including Gerry Rivas was warm, friendly with everyone at the dealership going above and beyond what we could have hoped for. Cheers. DS and TG, Port Jefferson Station ”
“ This is my 2nd time getting my car service at this location and my last. Michelle Stokes my service advisor the only individual that speaks and is very professional everyone else there just walk by you like they’re celebrities or don’t even greet you. I’m not saying to walk around smiling all day at least acknowledge the people that keeps the light And heat running in the dealership ”
“ When I called to report my battery dying immediately following Lexus service appt (oil change, NYS inspection, tire rotation and car wash) and I suggested it was very curious to me that the day prior there were so many “Lexus eyes and hands” working on my car and then suddenly my battery dies and as luck would have it - the day before a blizzard! Now there’s no way of knowing for sure, but the least I would’ve expected from the manager of a luxury car dealership ( who I’ve been going to for all of my services and never had a problem) suddenly takes a very defensive tone with me and says are you accusing us of doing something? No, I’m not accusing you I’m simply calling you to let you know that the timing is questionable and it is possible that someone during service left a wire lose or failed to close accessory light, or door etc. and put me at higher risk of battery dying. I was lucky enough to be able, even though it was the evening the next day when I discovered it to get a battery and have it installed! I don’t even wanna think what would’ve happened if I woke up with my car buried as it was from the blizzard and then also to have my battery dead on top of that! What upset me more than the fact that it is very possible that it was just my battery’s time to die - was the tone of the conversation with this manager, and his reaction to my concerns, and the way he seemed disturbingly comfortable with speaking to me the way he did (and he didn’t even realize his tone - which is scarier), even after I told him I have health issues and certainly did not like the way he spoke to me and the tone of the conversation, and it could actually affect my health in a negative way. Yet he still took no accountability and apparently is not trained in how to handle customer concerns and had the nerve to then accuse me of accusing them of nefarious behavior! I found his tone dismissive, smug, and a bit on the man-splaining side telling me that batteries eventually die! (Really? I had no idea! SMH) my point is the timing - again totally normal that myself and a few family members and friends also found it a little sus. But this “manager” felt ok with trying to talk over me, gaslight me, and told me basically ‘Hey batteries die, and it would’ve cost just as much to buy it from Lexus or from somewhere else so what are you gonna do?’ Very cavalier and dismissive. You can accuse me of accusing you, yet did you ever put yourself in a customers shoes that why wouldn’t it cross my mind that maybe you wanted me to buy a basic model battery from you at the higher model price (+ labor) that I got from an outside vendor, who didn’t charge me installation? This is a normal human reaction to think hmmm the timing is very weird here let me give them a call. And maybe, just maybe since they knew, I told them that day no other service needs to be done I’m on a tight budget right now, but since I always came to them for servicing that I would turn around and come back and buy a battery from them?! I think as a customer, it’s okay for me to question these things… and also question why is he going immediately on the defensive instead of just saying something like “We are so sorry that happened, and although we are very careful when we service our customers cars and since we appreciate your business and you as a loyal Lexus owner, maybe there’s something that we can do for the inconvenience that this caused you.” Or at the very least BE NICE on the phone to a customer! IMO Smithtown Lexus needs to have customer service training with their managerial staff specifically... So the problem is apparently from the top that maybe some customer service workshops would come in handy. As the saying goes…”It’s not what you say, it’s how you say it.” I will no longer be using Lexus Smithtown for servicing my car. ”
“ Service department person on the call just hanged up while I was talking. And she was very unprofessional and was in rush during the whole time i was in the call. Very unprofessional and frustrating! ”
“ Beware!! Had my Lexus appraised a month ago at this store, was told they would give me a 1,000 Dollars in Equity my car had, that they would put towards my New Lexus, well come to find out, another appraised amount (through someone else) was $ 10,000 in equity because the 2021 that I have only has 35,000 miles on it, So the sales manager says when I called “ thats what we just decided to give you” that just shows the Greed of this store. and then he hangs up on my face, so considering I had purchased 4 Lexus’s from this store and any future business is now lost, because of Greed, and just imagine the amount of money will be lost in example another 10 years of payments on future cars, Thanks So much. Merry Christmas A great lesson learned, Dont Trust Your Appraisal from this Store! Jason Caldeira ”
“ I was hopeful that this dealership would be honest, but not the case. I leased a 2025 RX350 in October 2025. I went back a forth several time with a young girl because the person I was dealing with previously left. I was not able to get there during daylight to pick up the car. I did not see it before the day of pick up because the specific color combo was not onsite. They showed me the exact same truck just different exterior color. Ok. So I get there at night and the truck was parked with the red distraction bow. I sign papers (first mistake) then I went outside with the tech person. First thing I notice is the mileage of 1600 miles. they assure me this is normal it’s due to transportation of vehicle. This is the first time I leased so I did not have time to research. Rush through everything. I drive home in the dark. Wake up the next day and notice some small scratches and dog paw prints on the seats and the middle console. When I call the sales girl she couldn’t care less now. She now says the owner used the truck for a bit. So this is acceptable? She flippantly said just bring it in and we’ll clean it again. I said I can’t wait there for this. She has no other solution. I would never have accepted this vehicle. ”
*1. Projected EPA-estimated MPG ratings as determined by manufacturer. EPA estimates not available at time of publishing. Use for comparison purposes only. Your mileage will vary for many reasons, including your vehicle's condition and how/where you drive. See www.fueleconomy.gov.
2. Airbag systems supplement the seatbelts and are designed to inflate only under certain conditions and in certain types of severe collisions. Always wear seatbelt, sit upright in middle and as far back in seat as possible to help decrease risk of injury. Do not put objects in front of an airbag. See Owner's Manual for limitations.
3. The backup camera does not provide a comprehensive view. Always look over shoulder and use outside mirrors. See Owner's Manual for limitations.
4. Vehicle Stability Control is not a substitute for safe and attentive driving practices. Factors including speed, road conditions, weather and steering input can affect whether VSC will be effective. See Owner's Manual for limitations.
5. Automatic High Beams operate at speeds above approximately 21 mph. Minimum speeds may vary by model. See Owner's Manual for instructions and limitations.





“ Shawn and Jerry helped me greatly and provided such a seamless and pleasant experience. I truly appreciate the great customer service and positive attitude. ”