New 2018 Lexus LS 500 Base in St. James, NY

“ People Here are professional, kind, and looking to please ”

“ Our experience was terrific. John Valveri was the only salesperson in many dealerships to approach us right away when we arrived. He is pleasant, patient and highly knowledgeable. Robert Meyer made the financing part as painless as we suppose it will get. Jim O'Connor reviewed the car's functions with us, also terrific. All very nice and straightforward. We would go back to this dealership in a heartbeat! ”

“ Just recently bought a car here and had a wonderful experience. Frank and Rob went above and beyond to make sure that I understood and felt comfortable with the buying process as this was my first time purchasing a car. I never felt like I was being pressured to purchase from them - they let me take my time in deciding which car I wanted. I also worked with James and he showed me all the features of my car and how to use them in a one-on-one, hands-on manner which I greatly appreciated. The entire team at Lexus of Smithtown is amazing. They made the process quick and easy. As a first-time car buyer, Lexus of Smithtown has really set a high standard in my eyes for any and all future car purchases. ”

“ The service was excellent and staff were very friendly! Both Frank & Rob were great! They made me feel right at home! I will definitely recommend to my family, friends and anyone looking to purchase new or pre-owned vehicles! Thanks again guys!👍😁 ”

“ Highly professional and painless service department experience. Beyond satisfied. ”

“ It was so fantastic an experience everyone should have and get a Lexus. This is my 4th and my family's 10th. Would not happend if Charles Green was not there. Thank you so much. Love my NX300 ”

“ It is hard not to write a good review for this place when you know how good you have been treated. As a returning Lexus vehicle customer, leasing a new car was a very smooth process. The size of the inventory is large, the programs are proper for the specific period of time and staff is knowledgeable and easy to work with. The choice of Lexus was no brainier. It just simply filled with safety and technology features that other brand vehicles may or may not have for the same price range. Reliability of the vehicle is a big plus. I learned from my previous lease that I didn't have to return to dealership for anything other than oil change. Recommendation to Lexus would be to include to lease programs oil change. I certainly will return to Lexus for my next vehicle and i certainly will recommend it to my friends, family and colleagues at work. ”

“ Great Experience, didn’t end up buying a Lexus but the sales people and staff where great. ”

“ I have been a Lexus customer for 4-yrs and am on my second lease. The team at Lexus of Smithtown are top shelf in every aspect from sales to service. The service team in particular exhibits professionalism and courtesy I have not experienced with any other dealership. Recently I had an issue with my brand new ES 350. The service manager Dan Munsinger took the problem and went that extra mile to insure that I was completely satisfied. This is what raises the bar on how to be treated. Thank you Lexus of Smithtown for proving my decision to own a Lexus was a good one! ”

“ Worked with Rene Hartman to get an excellent deal on a new Lexus. The entire process has been quick and easy. Returned my 2-year lease and waived the last payment. Big thanks to Rene Hartman and Tim Burns for making it happens. All it took was a few calls and emails. James the delivery specialist was very help too when I picked up my car. This is my 2nd Lexus from from Lexus of Smithtown. Will buy again！ ”

“ My 2nd Lexus from Lexus of Smithtown. Got an great deal from Rene Hartman and Tim Burns. The entire process has been smooth. Jim O’Connor explained everything I need to know about the car on delivery. Will do business again when the lease is up. ”

“ Great experience! John was a no pressure salesman and the rest of the staff - from Robert & Tim in finance to James who showed me how to use all the features in my RC 350 were friendly, polite and knew their business. I love my car and appreciate the smooth and easy process of buying from Lexus of Smithtown. ”

“ Great service and excellent staff ”

“ This is 3rd car we’ve purchased from Lexus of Smithtown. Charles knew a lot about car’s features and was very easy to work with. It felt more like buying a car from a friend than from a dealer. ”

“ Great Experience at Lexus of Smithtown. Courteous, respectful, patient, not over aggressive. Mujtaba Ali, "Ali" great transparent, honest sales person. Shawn Janusz really knowledgeable, helpful, great guy. THANK YOU! ”

“ Lexus of Smithtown is one of a kind! My family and I traded in our old Lexus(bought from Lexus of Smithtown as well) for a new one and we were treated with courtesy and immense knowledge of their product. Abbas Rajani has been extremely helpful since we have joined the Lexus family back in 2013. The whole staff at Lexus of Smithtown goes above and beyond for their customers! (Thank you Justin!) ”

“ Chris was very professional and helpful! I definitely recommend this dealership 👍 ”

“ My husband and I recently leased a GX460 with the help of salesperson Juan Hernandez. He was a consummate professional and made the process of buying a new vehicle seamless. We are very pleased with our experience and would highly recommend both Juan and Lexus of Smithtown if you are in the market for a new vehicle. ”

“ Every time I walk through the doors of Lexus at Smithtown, I have a positive experience. The service team, especially Robert and Mike, are top notch. When it comes to sales, deals, and financing, you won’t find any better than Chris and Denise. I have been a customer for more than 15 years and will continue to call Lexus of Smithtown first for all my automotive needs! Than you, team! ”

“ There service was fantastic .. when I was having difficulty resulting from an Apple update they had someone come to my house to help me !! Abbas couldn't have been more helpful . ”

“ There service was fantastic .. when I was having difficulty resulting from an Apple update they had someone come to my house to help me !! Abbas couldn't have … ”

“ Charles Greene is Awesome! It’s always great working with Charles - he’s patient, attentive, receptive, not pushy, sincere. Charles will work with you till you find exactly what you’re looking for and always has his customers’ best interest in mind. ”

“ Wonderful experience with Lexus of Smithtown. They are way above the competition. We went to Atlantic Lexus in Melville first and the experience was horrible! But Lexus of Smithtown has friendly caring people that went above and beyond to give us the best deal possible. We recommend them highly! ”

“ Was a great experience. Very informative staff and process was very smooth. ”

“ When i walked in I was met by Carlos Evertsz. He welcomed my wife and I to Lexus of Smithtown with a firm shake and smile. He asked if we would like to at his desk and talk. Since I knew what I wanted i instead asked him to show me where the ES 350s were so that I could browse and see the assorted colors and packages. And just like that he drove us to the area where they were. Wow, a salesman that listens. Two days later we purchased our 4th Lexus, ( with some bargaining) of course. All of the other managers, after sale add ons and finance, we were treated the same way that CARLOS did. So the rest is history. ”

“ My 2020 Lx 570 was delivered earlier than expected Very happy with Bill’s and Denise’s services thank you ”

“ I had a great experience at Lexus of Smithtown when I purchased my new Lexus No Fsport! From my salesman Phil Rodriguez to the sales manager Salmon they were accommodating but not high pressure. Also they were honest and upfront with all the negotiations. Loving my new car! ”